Apply Here - Loan Servicing

Ultipro; Tempe, Northern (AZ, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Evergreen Home Loans is seeking team members to support loan servicing activities in Tempe, AZ. You will help homeowners with questions, ensure payments are posted accurately, and work across servicing areas to support operational and regulatory needs.

The role emphasizes customer service, problem solving, and teamwork in a fast-paced mortgage servicing environment. Training and growth opportunities are available as part of a supportive culture.

Qualifications

• Experience in mortgage servicing or related financial services is preferred.
• Strong accuracy, organization, and attention to detail are essential.
• Ability to learn new systems and processes quickly.

Responsibilities

• Assist homeowners with questions and resolve basic issues.
• Process payments and verify accuracy for timely posting.
• Collaborate with team to support escrow, default, and other servicing areas.
• Help implement improvements to workflows and customer experiences.

Skills

Customer care

Payment processing

Financial services knowledge

Regulatory compliance

Tools

Servicing software

Job description

Join Our Loan Servicing Team in Tempe, Arizona

We’re searching for great people who want to make a difference for our customers and be part of a team that keeps things moving behind the scenes.

At Evergreen Home Loans, our relationship with our customers doesn’t end when their loan closes. Our Loan Servicing team in Tempe, Arizona supports homeowners throughout the life of their loan while managing the important operational, financial, technical, and regulatory work that happens behind the scenes.

Loan Servicing is made up of people with a wide range of skills and experience. Opportunities may include areas such as customer care, cashiering and payment processing, default, loss mitigation, escrow, servicing technology, and other servicing operations.

Whether you're helping a homeowner find an answer, ensuring payments are processed accurately, supporting investor requirements, navigating complex servicing matters, or improving the technology and processes our teams rely on, your work contributes to a strong experience for our customers and our business.

Wow happens every day at Evergreen. Our vision is centered on changing the world one relationship at a time—and there are many ways to be part of that in Loan Servicing.

You Might Be a Great Fit If You...

Enjoy helping people, solving problems, or making processes work better

Take pride in accuracy, organization, and follow-through

Work well in a collaborative, team-oriented environment

Are comfortable learning new systems, processes, and information

Bring strong customer service, analytical, financial, operational, or technical skills

Want to grow your knowledge and build a career in mortgage servicing

Mortgage or financial services experience may be helpful for some positions, but it isn't the only thing we look for. Depending on the opportunity, experience in customer service, call centers, banking, accounting, payment processing, technology, operations, or other related fields may translate well to our team.

Discover What’s Possible With Evergreen

Evergreen Home Loans has been recognized as a great place to work, including being named one of Puget Sound Business Journal’s Best Places to Work three years running in 2021, 2022, and 2023. We are also a certified Great Place to Work™ and have been named a Best Workplace eight times, most recently in 2024 in the Financial Services and Insurance category.

We’re proud to offer a comprehensive benefits package, an attractive 401(k) plan, and opportunities to learn and grow along with us.

Discover what’s possible with Evergreen.

Evergreen is an equal opportunity employer and E-Verify employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.