Applications Technician

Verto People, Ltd.; Massachusetts; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Vehicle allowance

PTO

Medical insurance

Dental coverage

Vision coverage

Life Insurance

401(k)

Job summary

Verto People, Ltd. is seeking a Field Service Engineer / Field Service Technician to support East Coast customers across CNC tooling environments. The role involves travel to customer sites, installation, and hands-on training for distributors and end users.

Full product training is provided, with base salary between $80,000 and $100,000 plus benefits. A background in CNC tooling or machine tools is preferred, and an engineering degree is advantageous but not required.

Qualifications

• Proven field service or technical support experience in CNC tooling preferred.
• Strong CNC knowledge, tooling systems, and machining processes.
• Willingness to travel regularly to customer sites.
• Experience training customers and delivering technical presentations.
• Engineering degree is advantageous but not required.

Responsibilities

• Provide technical support across CNC tooling to distributors and end users.
• Plan and deliver hands-on training sessions for sales teams and customers.
• Perform on-site installation, setup, and commissioning of equipment.
• Provide high-level customer support via phone and on-site.
• Maintain service records in CRM and support events.

Skills

Field service

Technical training

Customer support

Travel willingness

Technical presentations

Education

Engineering degree

Tools

CRM software

CNC tooling knowledge

Job description

Field Service Engineer / Field Service Technician

Location: East Coast, US (NY, PA, NJ, MA, CT, VA, NC preferred)

Base Salary: $80,000 - $100,000

Benefits: Vehicle allowance, PTO, Medical, Dental, Vision, Life Insurance, 401(k)

Employment Type: Full-Time

A leading manufacturer of high-precision tooling solutions supporting CNC machining and advanced manufacturing environments is seeking a Field Service Engineer / Field Service Technician to support distributors and end users across the East Coast, United States.

We welcome applicants with prior field service experience within CNC, tooling, or machine tool environments, as well as candidates from hands-on technical roles in manufacturing or engineering who are looking to move into a customer-facing field service position involving travel and increased technical responsibility.

Full Product training is provided.

Responsibilities

• Provide technical support across a range of high-precision tooling products and machining accessories to distributors and end users across the East Coast.
• Plan and deliver hands-on training sessions for sales teams, distributors, and end users.
• Perform on-site installation, setup, and commissioning of equipment.
• Provide high-level customer support, including troubleshooting and responding to technical inquiries via phone and on-site.
• Maintain accurate service records in CRM systems and support trade shows, demonstrations, and customer-facing events.

Requirements

• Proven experience in a field service, applications, or technical support role within CNC machining, tooling, or machine tool environments is preferred.
• Strong understanding of CNC equipment, tooling systems, and machining processes, including setup, troubleshooting, and maintenance.
• Willingness to travel regularly to customer sites for installation, training, and technical support.
• Ability to train customers and deliver technical presentations confidently.
• A degree in an engineering discipline is advantageous but not required.