Applications Specialist

Synerfac Technical Staffing; Storrs (CT); On-site; USD 110,000 - 120,000; Full time

Job summary

Synerfac Technical Staffing in Storrs, CT seeks an Applications Specialist for our Laser Technologies division. You will work with customers to develop laser-processing workflows, run experiments, and deliver robust, repeatable solutions.

The role requires advanced degrees and hands-on experience with laser systems, SEM or FIB, and a willingness to travel up to 40–50% to support projects worldwide.

Qualifications

• Bachelor’s, Master’s degree or PhD in Physics, Materials Science, Engineering, Chemistry, Biology, or a related scientific discipline.
• Hands-on experience with laser material processing and operation of SEM and/or FIB systems.
• Experience with ultrafast or femtosecond laser technologies is highly desirable.
• Demonstrated ability to develop processes, design experiments, troubleshoot equipment, and solve complex technical challenges.
• Experience working with advanced materials such as semiconductors, glass, ceramics, metals, or similar materials.
• Customer-facing experience delivering demonstrations, training, application support, or technical troubleshooting.
• Willingness to travel globally up to 40-50%.

Responsibilities

• Partner with customers to develop and optimize laser-processing applications that meet specific research, manufacturing, and analytical objectives.
• Design and perform experiments using advanced laser systems, SEM, FIB, optical imaging, and related analytical technologies.
• Troubleshoot technical challenges, refine processing methods, and deliver reliable, repeatable workflows that achieve customer expectations.
• Own customer application projects from initial concept through final results, managing scope, priorities, timelines, and deliverables.
• Capture and analyze imaging and experimental data, document findings, and prepare clear technical reports with recommendations and conclusions.
• Plan and execute technical demonstrations, feasibility studies, and proof-of-concept projects that showcase the capabilities of Laser Technologies solutions.
• Collaborate closely with Sales teams by providing technical expertise, application insights, presentations, and customer support throughout the evaluation process.
• Deliver customer training, installation support, workflow transfer, and ongoing applications assistance through both remote and on-site engagement.
• Travel globally to support customer projects, demonstrations, installations, and technical training activities.

Skills

Laser processing

Experiment design

Troubleshooting

Data analysis

Customer training

Technical documentation

Travel willingness

Education

Bachelor's degree or higher in Physics, Materials Science, Engineering, Chemistry, Biology

Master's or PhD preferred for advanced roles

Tools

SEM

FIB

Optical imaging

Laser processing equipment

Job description

Job Details

Applications Specialist Storrs Mansfield,CT Job Description Job ID#:

122491

Category: Scientific

Job Type: Permanent

Branch: Pittsburgh

Salary: $ 110000.00 - $ 120000.00

Phone: [phone]

Scientific

We are seeking an Applications Specialist for our Laser Technologies division in Storrs, CT

Help customers solve complex scientific and industrial challenges using next-generation laser processing technology. In this role, you will develop laser-based workflows, support groundbreaking applications, train users around the world, and work directly with customers to transform ideas into successful outcomes.

Job Duties

• Partner with customers to develop and optimize laser-processing applications that meet specific research, manufacturing, and analytical objectives.
• Design and perform experiments using advanced laser systems, SEM, FIB, optical imaging, and related analytical technologies.
• Troubleshoot technical challenges, refine processing methods, and deliver reliable, repeatable workflows that achieve customer expectations.
• Own customer application projects from initial concept through final results, managing scope, priorities, timelines, and deliverables.
• Capture and analyze imaging and experimental data, document findings, and prepare clear technical reports with recommendations and conclusions.
• Plan and execute technical demonstrations, feasibility studies, and proof-of-concept projects that showcase the capabilities of Laser Technologies solutions.
• Collaborate closely with Sales teams by providing technical expertise, application insights, presentations, and customer support throughout the evaluation process.
• Deliver customer training, installation support, workflow transfer, and ongoing applications assistance through both remote and on-site engagement.
• Travel globally to support customer projects, demonstrations, installations, and technical training activities.

Job Requirements

• Bachelor's, Master's degree or PhD in Physics, Materials Science, Engineering, Chemistry, Biology, or a related scientific discipline.
• Hands-on experience with laser material processing and operation of SEM and/or FIB systems.
• Experience with ultrafast or femtosecond laser technologies is highly desirable.
• Demonstrated ability to develop processes, design experiments, troubleshoot equipment, and solve complex technical challenges.
• Experience working with advanced materials such as semiconductors, glass, ceramics, metals, or similar materials.
• Customer-facing experience delivering demonstrations, training, application support, or technical troubleshooting.
• Willingness to travel globally up to 40-50%.