System and Deployment Engineer

TESCAN GROUP, a.s.; Storrs (CT); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Travel Reimbursement

Vacation (3 weeks)

Job summary

The System and Deployment Engineer role at TESCAN GROUP, a.s. in Storrs, CT, focuses on transitioning advanced laser technology systems from development to real-world deployment.

You will combine systems engineering with hands-on customer deployment to design, validate, install, and optimize solutions worldwide. Responsibilities include leading installations, site acceptance tests, documenting configurations, and resolving field issues.

Qualifications

• Master's degree in engineering or a related technical field.
• Experience with laser technologies, optics, automation, or scientific instrumentation.
• Hands-on system integration, testing, and troubleshooting.
• Experience installing and commissioning complex equipment.
• Willingness to travel internationally up to 50%.

Responsibilities

• Design, integrate, and validate complex system architectures and modules.
• Lead system installations, commissioning, and site acceptance testing.
• Prepare deployments with complete configurations and docs.
• Diagnose and resolve system-level issues during development and field use.
• Analyze field data to drive design improvements and serviceability.
• Develop technical documentation and service guidelines.
• Collaborate with engineering, applications, operations, and service teams.
• Support deployment efficiency and reduce downtime.

Skills

Systems engineering

System integration

Troubleshooting

Technical documentation

Cross-functional collaboration

Field deployment

Travel readiness

Laser/optics tech

Education

Master's degree in Engineering

Tools

SEM

FIB

Micro-CT

Job description

Job Title: System and Deployment Engineer

Job Location: Storrs

Job Function: Engineering

Education level: Master's Degree

Required Travel: 0 - 40%

Help bring advanced laser technology systems from development to real-world application. In this role, you will combine systems engineering expertise with hands‑on customer deployment experience, ensuring innovative solutions are successfully designed, validated, installed, and optimized for customers around the world.

What You'll Do

• Design, integrate, and validate complex system architectures, modules, and features that support the evolution of TESCAN Laser Technology solutions.


• Lead system installations, commissioning activities, and site acceptance testing to ensure successful customer deployments.


• Prepare systems for deployment by ensuring configurations, documentation, and technical requirements are complete and ready for customer use.


• Diagnose and resolve complex system‑level issues during development, testing, installation, and field operations.


• Analyze field performance data and customer feedback to identify opportunities for design improvements, enhanced reliability, and improved serviceability.


• Develop and maintain technical documentation, system specifications, procedures, and service guidelines that support product deployment and long‑term performance.


• Collaborate closely with engineering, applications, operations, and service teams to ensure exceptional system performance throughout the product lifecycle.


• Support continuous improvement initiatives that enhance deployment efficiency, reduce downtime, and improve customer satisfaction.

What You'll Bring

• Master's degree in Engineering, Physics, Materials Science, or a related technical discipline.


• Experience working with complex technical systems such as laser technologies, optics, automation systems, scientific instrumentation, or similar advanced technologies.


• Hands‑on experience with system integration, testing, validation, and troubleshooting in a technical environment.


• Experience supporting installation, commissioning, or field deployment of advanced equipment and systems.


• Strong problem‑solving capabilities across both hardware and software environments.


• Ability to diagnose root causes and develop practical solutions to complex technical challenges.


• Excellent technical communication and documentation skills.


• Ability to work effectively across cross‑functional teams and customer‑facing environments.


• Willingness to travel internationally up to 50%.


• Experience with electron microscopy (SEM), focused ion beam (FIB), micro‑CT, or related technologies is a plus.

What Makes You Successful

• You take ownership of system performance from development through customer deployment.


• You enjoy solving complex technical challenges and uncovering root causes.


• You balance engineering rigor with practical field execution.


• You proactively identify opportunities to improve products, processes, and customer outcomes.


• You communicate effectively with both technical experts and customer stakeholders.


• You thrive in dynamic environments where customer needs and technical innovation come together.

What TESCAN Can Offer You

• Work with purpose – your expertise helps transform innovative technologies into real‑world solutions that support scientific and industrial discovery.


• See your work in action – contribute directly to products that move from development laboratories to customer facilities around the world.


• A community that grows together – collaborate with engineers, scientists, applications specialists, and technical experts across global teams.


• Explore cutting‑edge technology – work with advanced laser systems, microscopy technologies, and highly specialized instrumentation.


• Benefits that support you – medical, vision, dental, disability insurance, company 401(k), and reimbursement for approved business travel expenses.


• Time that's yours – 3 weeks of vacation.

Work with both sides of your brain – and all of your heart.

At TESCAN, you'll help transform advanced technology into practical solutions that enable discovery, innovation, and customer success.

Join a team where engineering excellence, global collaboration, and technical curiosity drive meaningful impact every day.

Collaborate with talented colleagues worldwide and enjoy the journey as much as the results.

TESCAN is an Equal Opportunity Employer.

We support diversity and are committed to creating an inclusive environment for all employees.