Applications Reliability Lead

BlueScope Buildings North America, Inc.; Kansas City (MO); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Paid time off

Retirement plan

Job summary

BlueScope Buildings North America, Inc. is seeking an Application Reliability Lead to guide a Tier 3 support and modernization team across 60+ systems. You will enable high-quality delivery through agile practices, mentoring, and technical direction.

The role emphasizes modernizing legacy systems, improving reliability, performance, and maintainability while overseeing staff and contractors in a collaborative, cross-functional environment.

Qualifications

• 7+ years of technical experience with Microsoft tech stack (C#, .NET, Azure).
• 2+ years of leadership experience in a technical setting.

Responsibilities

• Provide hands-on technical leadership, coaching, mentoring, and team development.
• Drive agile delivery to ensure timely issue resolution and software enhancement delivery.
• Lead efforts to modernize systems and improve software performance, scalability, and maintainability.
• Manage performance, hiring, onboarding, and contractor oversight.
• Build collaborative partnerships across development, business, and vendor teams.
• Maintain high standards of system documentation and support process consistency.

Skills

C#

.NET

Azure

Technical leadership

Leadership

Education

Bachelor's degree or equivalent

Bachelor's degree in CS

Job description

Company Description For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them! For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!

ROLE OUTLINE

The Application Reliability Lead leads a Tier 3 application support and enhancement team responsible for a broad portfolio of over 60 internal and customer-facing systems. This role ensures high-quality delivery through agile facilitation, while also mentoring, coaching, and developing a team of employees and contractors. The manager plays a key role in modernizing legacy systems and improving software reliability, performance, and maintainability.

Key Focus Areas

• Provide hands-on technical leadership, coaching, mentoring, and team development.
• Drive agile delivery practices to ensure timely issue resolution and software enhancement delivery.
• Lead efforts to modernize systems and improve software performance, scalability, and maintainability.
• Manage performance, hiring, onboarding, and contractor oversight.
• Build collaborative partnerships across development, business, and vendor teams.
• Maintain high standards of system documentation and support process consistency.

Foundational Experience

This role requires a seasoned technical leader with hands-on experience in software support and development, particularly in Microsoft technologies. Experience in managing technical teams, facilitating agile delivery, and modernizing legacy systems is essential.

Required Qualifications & Experience

• Bachelor’s degree or 4 years of additional equivalent experience in lieu of degree 7 years of technical experience, with Microsoft technology stack (C#, .NET, Azure, etc.)
• 2 years of leadership experience in a technical setting

Desired Qualifications

• Bachelor's degree in Computer Science or related field
• 10+ years in software delivery roles
• Certifications in Agile, DevOps, or Microsoft tech
• Experience in modernization or transformation initiatives

Additional Information

The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

• health insurance
• life insurance
• short and long term disability
• paid time off
• retirement

EEO

Employer/M/F/Disabled/Protected Veteran BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.

We are a global leader in metal coating and painting products for building and construction industries, providing vital components for houses, buildings, structures, vehicles and more. We have built a solid foundation for growth with a diverse portfolio of businesses in some of the largest and fastest growing economies of the world.