Applications Processor/Billing Specialist

Massachusetts Clean Energy; Raynham (MA); On-site; USD 19,320 - 27,517; Part time

Job summary

A leading energy services company in Raynham seeks an Applications Processor/Billing Specialist to handle commercial efficiency programs. Responsibilities include processing applications, invoicing, and providing exceptional customer service. Ideal candidates will demonstrate strong attention to detail and have experience with utility billing. This part-time role offers a competitive salary of $17.00 per hour.

Qualifications

• Minimum of two years related work experience in customer service or office environment.
• Ability to work independently and manage time to meet deadlines.
• Proficient in inbound and outbound phone communication.

Responsibilities

• Become familiar with utility commercial energy efficiency programs.
• Process energy efficiency audit findings into Utility Databases.
• Invoicing completed applications to Utility on a weekly basis.

Skills

Attention to detail

Experience with utility billing

Microsoft Excel

Organizational skills

Communication skills

Tools

Microsoft Word

General office applications

Job description

Overview

Position: Applications Processor/Billing Specialist for Commercial Efficiency Programs

Employer: Complete Energy Services, Raynham, MA

Job type: Part Time

Region: Taunton Watershed, Location: Raynham, MA

Responsibilities

• Become familiar with Utility commercial energy efficiency programs and incentives
• Take part in monthly Utility meetings to stay current on new offerings
• Tabulate and process energy efficiency audit findings and designs into Utility Databases
• Help in streamlining the process for data entry by collaborating with peers and managers
• Verify all data entry for accuracy and completeness by reviewing contractor invoices and purchase orders
• Work with Office Manager to gather all necessary documentation required by Utility for invoicing purposes
• Invoice completed applications to Utility on a weekly basis
• Timely processing of applications to Utility, updating application status in Utility database when signed applications are received and invoiced
• Manage a professional work environment and reputation reflective of Complete Energy's standards
• Provide a high level of customer service on the phone or in person throughout interactions with customers, vendors, contractors and peers
• Represent Complete Energy in a professional manner at all times when dealing with customers, suppliers or contractors
• Work with the Office Manager and Program Managers
• Adhere to company policies and procedures
• Additional activities as directed

Qualifications

• Strong attention to detail is paramount
• Experience with weekly/monthly billings to the utility companies
• Proficient with Microsoft Excel, Word, and other general office applications
• Working knowledge of office equipment
• Minimum of two years related work experience in a customer service/office environment working with computers
• Ability to work independently and manage time to meet or exceed timelines
• Advanced organizational skills with ability to manage multiple priorities
• Excellent verbal, written, computer, interpersonal, and technical communication and presentation skills
• Inbound and outbound phone skills are necessary
• U.S. Citizenship or U.S. Permanent Resident status as well as a valid Driver’s License in good standing
• Required to pass background and drug testing for employment
• May be required to pass security clearance investigation

How to Apply

Please send CV/Resume, contact information and hourly pay expectations to:

Michael Duffy

[e-mail]

Salary: $17.00