Applications Engineer II - Manufacturing Software & Solutions

Third Wave Systems; Minneapolis (MN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Job summary

Third Wave Systems is seeking an Applications Engineer to support customers from initial software evaluations through implementation, training, and ongoing success.

You will collaborate with Sales, Product Management, Development, and Customer Success teams to deliver technical expertise and identify growth opportunities, while mentoring teammates and promoting best practices. Travel ~25% is expected, and a strong engineering background will help optimize machining processes with our software.

Qualifications

• Bachelor's or Master's degree in Mechanical, Manufacturing, Industrial, or related Engineering field.
• 3+ years in machining, applications engineering, manufacturing processes, finite element analysis, or CAD/CAM/CAE software.
• Demonstrates accountability, ownership, and ability to work with limited direction.
• Willingness to travel approximately 25%.

Responsibilities

• Serve as a primary technical resource for customers throughout their lifecycle with TWS solutions.
• Lead software evaluations, proof of concept projects, onboarding, and implementation activities with minimal management.
• Respond to customer and distributor inquiries, troubleshoot technical issues, and coordinate solutions with internal teams.
• Build strong customer relationships to promote successful adoption and long-term satisfaction.
• Deliver customer and distributor training through workshops, webinars, and one-on-one sessions.
• Develop application examples, training materials, and technical documentation.
• Lead paid service engagements focused on process improvement and manufacturing optimization.
• Document project outcomes and provide recommendations to customers.
• Partner with Sales to provide technical support for customer meetings, demonstrations, and evaluations.
• Represent TWS at trade shows and industry events as a technical ambassador.

Skills

Customer engagement

Technical problem solving

Solution delivery

Communication

Mentoring

Education

Bachelor's or Master's degree in Mechanical/Manufacturing/Industrial Engineering

Tools

CAD/CAM/CAE software

Job description

Third Wave Systems is seeking an Applications Engineer to support customers from initial software evaluations through implementation, training, and ongoing success.

You will collaborate with Sales, Product Management, Development, and Customer Success teams to deliver technical expertise and identify growth opportunities, while mentoring teammates and promoting best practices. Travel ~25% is expected, and a strong engineering background will help optimize machining processes with our software.