Applications Engineer

Parker Hannifin Corporation; Woburn (MA); On-site; USD 87,050 - 145,250; Full time

Benefits offered by this job

401(k) Plan with company matching contributions

Career development and tuition reimbursement

Paid Time Off and Company-Paid Holidays

Job summary

Parker Hannifin Corporation in Woburn, MA is looking for an experienced engineer to provide customer field application support. The role includes driving product development and serving strategic customer accounts. Ideal candidates should possess a Bachelor's degree in engineering and have at least 2 years of relevant experience.

The position also requires US citizenship and offers a competitive salary ranging from $87,050 to $145,250 annually, along with comprehensive benefits.

Qualifications

• 2+ years of engineering or technical customer support required.
• Must be a US Citizen or have US Permanent Resident Status.

Responsibilities

• Drive strategic growth segments through product development.
• Provide technical expertise to close on sales.
• Develop knowledge of competitive products.

Skills

Engineering support

Product design

Customer management

Education

Bachelor's degree in an engineering discipline

Tools

Computer Aided Design Systems (CAD)

Job description

Position Summary

Responsible for customer field application support for key customer accounts, assist product design solutions, and customer product development. Provides sales, marketing and customers with design direction in support of the customers' technical needs. Daily technical assistance to customers through phone, email, and web chat. This position is based at Parker Chomerics headquarters in Woburn, MA. On-demand travel requirements around 25% to support key customers.

Responsibilities

• Position responsible for driving the strategic growth segments of the Division through innovative product development and exploring adjacent market opportunities. Must effectively interface with all Division departments and Division staff. Works with minimal daily supervision. Keeps team leaders and staff informed of project status.
• Develop deep knowledge base for application needs of key customer account.
• Provide internal guidance based on market trends for innovative product design and communicate them to Engineering for product development.
• Large customer management including communication, quality reports and engineering support.
• Support field sales and distributors as required to maintain Division's premier customer service position.
• Assist territory and regional manager in adapting current and new products to customer need and satisfaction.
• Provide technical expertise on product to close on final sale - New Business Awards (NBA's).
• Assist design and manufacturing in the development of new and/or revised product according to customer requirements.
• Provide technical training of customers and distributors in division products.
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace.
• Support development of customer communication programs and special marketing efforts.
• Support strategic sales plans for existing and adjacent markets for existing and new innovative products.
• Must maintain high degree of customer service, throughput, and quality and participate in division lean activities.
• Participate in and develop training materials for the Division.
• Actively work hands-on in the Applications Lab fabricating prototypes and working on Dispensing Equipment.
• Become subject matter expert for material selection across different markets, with a focus on thermal interface materials and electromagnetic interference shielding.

Qualifications

• Bachelor's degree in an engineering discipline required.
• 2+ years of engineering or technical customer support required.
• Knowledge of Computer Aided Design Systems (CAD) a plus.
• Must be a US Citizen or have US Permanent Resident Status.

Language Skills

Ability to read and interpret documents in English, such as safety rules, work instructions, operating and maintenance instructions, procedure manuals, and test specifications. Ability to write routine plans and reports and general correspondences. Ability to communicate in English with other team members and departments.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Pay, Benefits, Work Schedule

Competitive Compensation

• Pay Range: $87,050 to $145,250 annually
• Participation in Annual Incentive Program

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and Company-Paid Holidays.

Equal Employment Opportunity

Parker is an Equal Opportunity and affirmative action employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (Minority / Female / Disability / Veteran / VEVRAA Federal Contractor)

Drug Tests

Drug-Free Workplace

In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.