Applications Engineer

IDEX; Westwood (MA); On-site; USD 69,200 - 103,800; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings program

PTO

Job summary

IDEX is seeking an Applications Specialist to provide technical applications and process expertise to customers, sales teams, and internal stakeholders. The role is hands-on, customer-facing, and involves laboratory testing, engineering judgment, and technical communication to enable equipment selection and customer adoption.

Ideal candidates have post-secondary engineering education, 2–5 years of applications engineering experience, and strong communication and problem-solving skills.

Qualifications

• Post-secondary education in engineering (process or mechanical) or equivalent.
• 2–5 years applications engineering experience.
• Hands-on experience with powder and liquid processing equipment.
• Strong communication, analytical, and customer-facing skills.
• Technical applications support for powder processing equipment.
• Travel (regional & international) for customer interactions and demos.

Responsibilities

• Conduct laboratory, pilot, and production-scale testing of customer materials using Fitzpatrick, Quadro and Matcon equipment.
• Analyze test results and prepare clear technical reports and documentation.
• Serve as technical liaison between Customers, Sales, Engineering, and Product teams.
• Support sales activities including demonstrations, presentations, and customer visits.
• Explain and demonstrate equipment operation, capabilities, and benefits.
• Remain current with industry trends, technologies, and customer processes.

Skills

Communication

Analytical thinking

Customer-facing skills

Education

Engineering degree (Process or Mechanical)

Tools

Fitzpatrick equipment

Quadro equipment

Matcon equipment

Job description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Position Summary

The Applications Specialist provides technical applications and process expertise to support customers, sales teams, and internal stakeholders by translating processing challenges into effective, value-driven equipment solutions. The role is hands‑on and customer-facing, combining laboratory testing, engineering judgment, and technical communication to enable successful equipment selection, demonstrations, and customer adoption.

Essential Functions

• Conduct laboratory, pilot, and production-scale testing of customer materials using Fitzpatrick, Quadro and Matcon equipment
• Analyze test results and prepare clear technical reports and documentation
• Serve as technical liaison between Customers, Sales, Engineering, and Product teams
• Support sales activities including demonstrations, presentations, and customer visits
• Explain and demonstrate equipment operation, capabilities, and benefits
• Remain current with industry trends, technologies, and customer processes

Supervisory Responsibilities: N/A

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Post‑secondary education in Engineering (Process or Mechanical preferred) or equivalent
• 2–5 years applications engineering experience (Applications Specialist)
• Hands‑on experience with powder and liquid processing equipment
• Strong communication, analytical, and customer‑facing skills
• Technical applications support for powder (and in senior role, liquid) processing equipment
• Hands‑on customer lab testing, sample evaluation, and technical reporting
• Customer interaction, demos, presentations, and occasional travel (regional & international)
• Strong emphasis on engineering judgment, customer problem‑solving, and communication
• Language Skills: Strong written and verbal communications required. Ability to interact clearly and confidently with all levels in the organization.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $69,200.00 - $103,800.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

• Health benefits, 401(k) retirement savings program with company match, PTO, and more.

IDEX is an Equal Opportunity Employer.

IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [e-mail] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

Artificial intelligence is not used to screen, assess or select applicants.

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission‑critical components in everyday activities. Chances are the car you’re driving has a BAND-IT clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.