Applications Engineer

Klöckner Pentaplast Group; Beaver (WV); On-site; USD 70,000 - 100,000; Full time

Job summary

Klöckner Pentaplast Group is seeking an Applications (Technical) Field Engineer to provide on-site technical support for kp food products, including trays, rigid films and flexible lidding films. This role links customers, R&D, production, and sales to ensure optimal product performance and food safety compliance.

The engineer will troubleshoot issues, conduct trials, train customer personnel, and collect field data for continuous improvement. Occasional travel to customer facilities is required.

Qualifications

• University degree in Engineering or Science.
• Background in OEM equipment and processes.
• Strong problem solving and critical thinking skills.
• Excellent verbal and written communication skills.
• Willingness to travel up to 50%.

Responsibilities

• Provide on-site technical support to kp food products at customer facilities.
• Troubleshoot product performance, processing parameters, or equipment operation.
• Conduct product trials and process optimization at customer sites.
• Train customer personnel on product performance and equipment usage.
• Collect field data and customer feedback to support continuous improvement.
• Support sales and marketing with technical expertise during visits and presentations.
• Prepare technical reports and root-cause analyses.
• Collaborate with R&D, Quality, and Manufacturing to resolve issues.
• Engage OEMs to ensure proper integration and performance of kp products.
• Travel regularly to customer sites including food manufacturing facilities.

Skills

Technical problem solving

Communication skills

Project management

English language

Education

University degree in Engineering or Science

Tools

ProSeal

Mulitvac

Ross

Reiser

Mondini

Ossid

Omori

Job description

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

Applications (Technical) Field Engineer – kp Food Products

Job Summary

The Applications (Technical) Field Engineer – Provides on-site technical support, testing, qualifying, troubleshooting, and optimization of kp food products to include Trays, Rigid films and Flexible lidding films. This role acts as a key link between customers, R&D, production, and sales, ensuring optimal product performance, food safety compliance, and customer satisfaction.

Key Responsibilities

• Provide on-site technical support to customers in ensure for kp food products preform to customer satisfaction.
• Troubleshoot technical issues related to product performance, processing parameters, or equipment operation.
• Conduct product trials, demonstrations, and process optimization at customer facilities
• Train customer personnel on proper product performance with various equipment and operations.
• Collect field data, samples, and customer feedback to support continuous product improvement.
• Support sales and marketing teams with technical expertise during customer visits and presentations.
• Prepare technical reports, service documentation, and root-cause analyses.
• Collaborate with internal teams (R&D, Quality, Manufacturing) to resolve technical challenges.
• Assist in the definition of new product development by discussing specifications, market trends and product opportunities.
• Work closely with Original Equipment Manufacturers (OEMs) to ensure proper integration, compatibility, and optimal performance of kp food products within processing equipment.
• Evaluate equipment and process performance in collaboration with OEMs and customers, and recommend technical or process improvements to enhance efficiency, product quality, and reliability.
• Travel regularly to customer sites, including food manufacturing plants and processing facilities.

Qualifications

• University Degree in Engineering or Science, specifically Polymer Engineering, Material Science, Chemical Engineering, or 5+ year of field experience
• Background in OEM equipment: ProSeal, Mulitvac, Ross, Reiser, Mondini, Ossid, Omori
• Technical problem solving and critical thinking skills.
• Strong verbal and written communication skills.
• Project management skills
• Language proficiency – English required
• Ability to travel up to 50%

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.