Applications Analyst II

University of Vermont Medical Center; Burlington (VT); On-site; USD 60,000 - 85,000; Full time

Job summary

University of Vermont Medical Center is seeking an Epic Hospital Billing Analyst I to provide analysis, technical support, and maintenance for the hospital billing software. The role focuses on understanding user needs and delivering solutions that align with regulatory and IT standards, while coordinating with end users, vendors, and IT staff to ensure smooth integration with workflows.

The position may include designing and delivering training materials for business processes, and the team may

Qualifications

• Bachelor’s degree in computer science, information technology, or related field preferred.
• Epic Application certification required within 120 days of hire (max three attempts).

Responsibilities

• Provide analysis, technical support, and maintenance for hospital billing software.
• Collaborate with end users, vendors, and IT staff to ensure cohesive integration with workflows and billing regulations.
• Design and deliver training documentation for software used in business processes and maintain training environments.

Skills

Business analysis

User support

Training documentation

Education

Bachelor's degree in computer science/IT or related field

Epic Application certification within 120 days of hire

Tools

Epic Systems

Job description

The Epic Hospital Billing Analyst I provides analysis, technical support, and maintenance for software that supports hospital billing. The individual is responsible for assessing user needs and developing solutions that align with organizational, regulatory, and IT best practice standards. The Analyst I develops a clear understanding of the software and tools required to meet end user needs while following established guidelines. Responsibilities include collaborating with end users, vendors, and internal IT staff to support business processes and ensure cohesive integration of the software applications with operational workflows and billing regulations.

The Epic Hospital Billing Analyst I support could include a subspecialty in designing and delivering training documentation for software used in business processes. This includes business analysis, training materials, user guides, building, testing, and maintaining training environments.

The Epic Hospital Billing Analyst I may be required to provide support coverage 24 hours per day, 7 days per week. The ability and means to regularly travel throughout the UVM Health Network may be required.

Education

• A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.

Experience

• Preferred: At least 3 years of experience with application support and/or implementation.
• Alternatively: 3+ years of experience in IT support or a related role.