Application Web Development Manager

BlueCross and BlueShield of South Carolina; Columbia (SC); Hybrid; USD 120,000 - 170,000; Full time

Job summary

BlueCross BlueShield of South Carolina is seeking a Commercial Web Application Development Manager to lead the technical direction of IT staff, oversee web applications, self-service portals, and mobile apps, and ensure alignment with IT strategy.

The role is a full-time hybrid position in Columbia, requiring strong leadership, recruitment, budgeting, and collaboration with business stakeholders to deliver reliable software and services.

Qualifications

• Seven years of related IT experience.
• Prior team lead, supervisor, or management experience OR equivalent military experience in grade E4 or above.

Responsibilities

• Lead recruiting, hiring, coaching and mentoring staff; monitor and evaluate performance; address disciplinary issues.
• Coordinate and direct staff to meet milestones; manage resources, priorities and issue resolution.
• Collaborate with customers and application architects to ensure alignment with IT strategy; review estimates and project documents.
• Develop and analyze IT processes to improve procedures, information flow, and reporting; present solutions to senior management.
• Prepare an annual budget for the area, including tech improvements and vendor costs; participate in budget reviews.

Skills

Staff management

Team leadership

Budgeting

Education

Bachelor's degree or equivalent

Associate degree + 2 years exp option

Job description

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description

Position Purpose:

Responsible for the technical and administrative direction of staff in the maintenance, analysis, design, programming, and implementation of application tasks and projects. Manage the technical support and troubleshooting of application related issues. Support senior management in ensuring understanding and alignment with the IT business strategy and long range planning for the overall company and IT business area.

The Commercial Web Application Development Manager is responsible for providing direction, running day to day operations, and executing software development practices that support vital business applications including a variety of externally facing web sites, self-service secure web portals, and mobile applications. Accountable for developing stable, scalable, and flexible software to help position Blue Cross Blue Shield of South Carolina as one of the leaders in health payer technology.

Successful candidates will communicate effectively with all levels of IT and business stakeholders, build partnerships across the organization, and provide leadership to achieve and maintain exceptional levels of performance and customer satisfaction.

Location

This position is a full-time hybrid (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during normal business hours (may require extended hours based on business needs). You may be required to travel between buildings. This role is located at 2401 Faraway Drive, Columbia, SC 29223

Sponsorship

This position is not eligible for sponsorship now or in the future.

What You Will Do

Responsible for recruiting and hiring, coaching and mentoring, monitoring and evaluation, and addressing all disciplinary issues in a timely manner. Encourage staff in creating and maintaining a work environment with high morale and employee satisfaction through support of professional development, training, career growth, and rewarding high performance.

Coordinate activities through direct and indirect staff. Manage support and development teams and provide guidance to meet scheduled milestones and ensure project/program objectives are met in a timely and cost-effective manner. Oversee workload through scheduling, planning and assigning resources, technical direction, setting priorities and issue resolution. Ensure staff has access/knowledge to create/gather requirements and other documentation according to area methodology (scope, design etc.).

Work closely with customers and application architects to ensure business software development modifications and business software applications stay aligned with the IT software and infrastructure strategy. Interface with personnel in other IT departments or external to the company to synchronize activities, assess information systems needs and requirements, and encourage teamwork to resolve problems and implement software solutions. Review and approve project estimates, attend status meetings or conference calls, participate in requirements reviews and review project documents and status reports.

Work with teams to document, develop and analyze solutions and capabilities for improved IT procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency. Continually monitor processes and seek ways to improve and present solutions to senior management.

Maintain professional and technical knowledge of advances in applicable information systems requirements, development methodologies and life-cycle. Prepare annual budget for respective area, including recommendations for technical improvements, technology upgrades, vendor and consulting cost. Participate in annual budget review process.

To Qualify For This Position, You Will Need

Required Education:

• Bachelor's degree - Any major OR
• Four years of job related work experience OR
• Two years of job related experience plus an associate's degree in Business Administration, Computer Science, Information Technology or other job related degree.

Required Work Experience:

• Seven years of related IT experience.
• Prior team lead, supervisor, or management experience OR equivalent military experience in grade E4 or above (may be concurrent).

Preferred

Preferre