Application Systems Analyst II - PACS Administrator

Utah; Salt Lake City, Northern (UT, KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

University of Utah Health is seeking an Application Systems Analyst II to support enterprise clinical applications and interfaces across hospital systems. You will engage in builds and testing, documentation, and user support to ensure reliable system performance.

The role emphasizes collaboration with training staff, stakeholders, and end users, focusing on high-quality deliverables within a clinical setting. This position is based in Salt Lake City, UT.

Qualifications

• Bachelor's degree in a related field required.
• Supports clinical applications and hospital systems.
• Experience with software lifecycle activities and testing.

Responsibilities

• Participates in team and project meetings and communicates updates.
• Performs system builds and testing for software lifecycle activities; ensures quality outcomes.
• Resolves incidents and work orders according to SLAs and timelines; completes tasks with quality outcomes.
• Maintains and creates documentation as needed.
• Acts as a resource to end users regarding application utilization in workflow context.
• Executes and updates unit and integration test scripts.
• Collaborates with training staff to guide build and implementation of training materials.
• Researches feature requests and participates in stakeholder review and documentation.

Skills

Verbal communication

Stress management

Organizational skills

Technical problem solving

Application build/testing

Education

Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency

Job description

Overview

Top candidates will have :

--Knowledge of PACS, voice dictation, and EHR software's.

--Experience configuring and integrating radiology imaging modalities.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

The Application Systems Analyst II is responsible for formulating and defining system scope and objectives through research and fact finding to develop and modify moderately complex information systems. The individual supports a variety of departmental clinical applications as well as interfacing between a broad spectrum of hospital systems. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.
• Performs system builds and testing for software lifecycle activities. Ensures quality outcomes and assesses integrated impact.
• Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines. Completes project tasks on time with quality outcomes.
• Maintains and creates documentation as needed.
• Acts as a resource to end users and team members with regard to application utilization in context with workflow.
• Performs the execution and update of test scripts, including unit, application and integrated test scripts.
• Works with training staff and the instructional designer to guide the build and implementation of training tips and lesson plans to support features and optimization of the system.
• Researches and analyzes new feature requests. Completes system build and testing as defined. Participates in stakeholder review, implementation documentation and communication planning.

Knowledge / Skills / Abilities

• Excellent verbal, written communication and interpersonal skills.
• Ability to work under high stress conditions in a changing environment.
• Flexibility in accepting assignments, including on call and overtime activities.
• Organizational and analytical skills, ability to prioritize.
• Strong technical management and technical problem resolution skills.
• Demonstrated ability to perform application build and testing for assigned applications.

Qualifications

Required

• Bachelor's degree in Computer Science or Information Technology or Clinical Discipline or equivalency.

Qualifications (Preferred)

Strongly Preferred

An Application Systems Analyst for Enterprise Imaging in an AMC balances high-reliability technical infrastructure with a service-focused acumen and clinical enablement mentality.

• Service Delivery Excellence: Commitment to exceeding expectations, meeting and exceeding SLAs, responsive escalation, and high customer satisfaction for clinical faculty and clinicians.
• Experience Level: Direct support of enterprise PACS (Philips, Sectra, Visage, other), RIS (Epic experience or certification), VNA (Vendor Neutral Archive), and voice recognition platforms like Microsoft (Nuance) PowerScribe One.
• Core Standards: Proficiency in DICOM syntax, HL7 messaging (ADT, ORM, ORU), Modality Worklist (MWL) management, and DICOM router configuration (Dicom Systems Unifier, other).
• Technical & Database: Database and application troubleshooting, interface error log analysis, data mapping, and SQL scripting.
• AI Workflow Orchestration: Experience implementing and monitoring FDA-cleared AI diagnostic tools (e.g., Aidoc, Viz.ai, Lunit) and integrating AI results/overlays into PACS reader interfaces.
• DICOMweb & FHIR Protocols: Knowledge of modern RESTful web standards (WADO-RS, STOW-RS, QIDO-RS) and HL7 FHIR for lightweight image viewing across mobile devices and EHR patient portals.
• Cloud Architecture & VNA Tiering: Practical experience with hybrid or cloud-native Enterprise Imaging architectures hosted on AWS or Azure, including cloud VNA storage tiering.
• Advanced Scripting: Python, PowerShell, or Bash capabilities for automating DICOM tag morphing, data cleansing for research environments, or synthetic load testing.
• IoMT & Medical Device Cybersecurity: Familiarity with DICOM TLS encryption, medical device network segmentation, etc.
• Project & Clinical Leadership: Track record of leading projects, PACS upgrades, multi-site hospital rollouts and support, and disaster recovery planning.
• Non-Radiology EI Expansion: Specialized background expanding Enterprise Imaging systems into non-radiology domains, examples, Digital Pathology (whole-slide imaging), Point-of-Care Ultrasound (POCUS), other …ologies.
• Certifications : CIIP (Certified Imaging Informatics Professional), ARRT (Radiologic Technologist), Epic Radiant or Cupid certifications, and vendor-specific PACS credentials (e.g., Sectra, Visage, GE, Philips).

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking

Multi-lingual Candidates Welcomed

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu/

This position may require the successful completion of a criminal background check and/or drug screen.

• Employment Type: Full-Time
• Shift: Day
• Work Schedule: Days with Rotating On-call