Application System Analyst III - Epic Willow Ambulatory

University of Maryland Medical System Corporation; Linthicum (MD); On-site; USD 62,000 - 88,000; Full time

Job summary

University of Maryland Medical System Corporation is seeking a skilled IT applications professional to analyze user needs, design and support clinical and business applications in a healthcare environment. You will document specifications, teach users, and lead project efforts with cost and schedule oversight.

Responsibilities include complex analysis, testing, and providing technical guidance to staff, while ensuring compliance with security and change management processes.

Qualifications

• Bachelor's degree in health, science, or business required.
• Five years progressively responsible experience in information applications, including one year programming or applications analysis, is required.
• Epic Willow Ambulatory Cert required; Epic Willow Inventory Cert required.
• Experience in a healthcare environment preferred.

Responsibilities

• Performs and coordinates complex analysis, design, development, testing and support for assigned applications.
• Oversees day-to-day tracking and follow-up on issues in daily operations.
• Performs impact analysis of new applications or changes and provides guidance to end users.

Skills

Analytical skills

Communication skills

Project coordination

Documentation

Education

Bachelor's Degree in health, science, or business

Master's degree preferred

Epic Willow Ambulatory Cert

Epic Willow Inventory Cert

Tools

Epic Willow

Job description

Job Requirements Under limited supervision gathers and analyzes user needs for developing and modifying clinical or business applications in the healthcare environment. Includes providing complex application support, writes documentation and specifications. Analyzes complex results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying applications using existing application tools.

Principal Responsibilities and Tasks

• Performs and coordinates complex analysis, design, development, testing and support services for assigned application applications.
• Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
• Performs and coordinates application analysis and impact analysis of new or different applications, processes or changes.
• Provides complex application support and guidance to end users and provides technical guidance to less experienced personnel.
• Serves as point of contact for resolution of complex application problems.
• Able to quickly assess problems and identify resolutions.
• Coordinates development of application testing scripts and conversion plans.
• Participates in testing as assigned.
• Makes recommendations and provide alternatives with regards to various development and support initiatives.
• Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc.
• Creates, evaluates and instructs/teaches other.
• Participates and/or leads projects, estimates costs, time frames, staffing requirements and prepares cost justifications for assigned project.
• Uses status reports for project oversight.
• Validates the designing for each application assigned, under the control of the change management application and user development request.
• Prepares and validates complete applications documentation for operations and sets programming specifications for user departments.
• Provides input and assists with the development of departmental policies and procedures as they relate to the use of clinical applications.

Work Experience Education and Experience

• Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required.
• Masters degree preferred.
• Additional Certifications may be required.
• Five years progressively responsible experience in information applications, including one year performing programming or applications analysis, or equivalent, such as business analysis, is required.
• Epic Willow Ambulatory Cert RequiredEpic Willow Inventory Cert Required
• Experience working in a healthcare environment is preferred.

Knowledge, Skills and Abilities

• Ability to perform and teach analysis and problem solving principles with emphasis in user relations, data gathering techniques, and management information applications to IT staff is required.
• Serves as a resource to others in the resolution of complex problems and issues.
• Demonstrates ability to develop complex specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration.
• Able to teach application functionality, design standards, process changes to the end user community and train the trainer.
• Makes recommendations regarding the integration/relationship between and among organizational applications.
• Effective customer service skills, with the ability to work with all levels within the organization.
• Ability to teach a project team of analysts, end users and consultants skills required to coordinate daily activities, delegate responsibilities, tasks and review/validate work.
• Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations.
• Able to teach application functionality, design standards, and problem solving tools.
• Excellent organization skills; demonstrates confidence and creativity.
• Adheres to applications security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
• Makes recommendations as necessary.

Benefits All your information will be kept confidential according to EEO guidelines.

Compensation:Pay Range: $42.64 - $64.00Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide