Application System Analyst for Inpatient Support

OSF HealthCare; Peoria (IL); Hybrid; USD 49,000 - 57,000; Full time

Benefits offered by this job

Hybrid work schedule

In-office onboarding for 3–4 weeks

Job summary

OSF HealthCare is seeking an Application System Analyst II to independently evaluate, plan, design, and configure software application systems. The role supports inpatient services and requires up to three Epic certifications upon hire, with a hybrid remote schedule and initial in-office onboarding.

The position emphasizes strong communication, analytical problem solving, and documentation skills, with a focus on service quality and user support across OSF applications.

Qualifications

• Education: Associates degree with 1 year IT/healthcare experience or 3 years IT/healthcare experience.
• Certifications: Will be obtained within 6 months; limited to 3 test attempts.
• Skills: Excellent interpersonal and communication skills; solid computer skills including Microsoft Office; strong analytical and problem-solving with attention to detail.
• Preferred: Bachelor's degree in Business Admin, Computer Science, Healthcare or related field.
• Experience: Healthcare industry experience and OSF applications preferred.

Responsibilities

• Evaluate, plan, design, configure software application systems and provide user support.
• Document system designs, testing, and training; manage customer expectations and service quality.
• Support Epic certifications and inpatient-related services on the Inpatient Support team.

Skills

Interpersonal communication

Communication skills

Analytical thinking

Problem solving

Detail-oriented

Microsoft Office

Education

Associates degree

Bachelor's degree (preferred)

Tools

Epic software

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $35.43 - $41.68/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Overview

About Pointcore, Inc.

Pointcore serves the healthcare industry through proven excellence in key services that enable patient care including technology services (application, IT, network and cybersecurity), healthcare technology management (HTM or biomedical equipment services), supply chain, business and construction. As an extension of OSF HealthCare, one of the nation’s leading healthcare organizations, Pointcore leverages decades of experience serving hospitals and clinics of all sizes to extend resources, share cost and utilize common infrastructure with external clients, all to the benefit of patients. Learn more about Pointcore innovation by following us on LinkedIn and at Pointcore.com.

Hybrid remote work schedule will be offered. Incumbent must work in office for the first 3-4 weeks of employment before hybrid will be offered. This remote work schedule is subject to change and is at discretion of leadership.

Position Summary

The Application System Analyst II works independently to evaluate, plan, design, and configure software application systems. This position is well-seasoned in analyzing, testing, troubleshooting and maintaining installed systems and support of users. The position is readily able to create documentation to support system design, testing and training. Under general supervision the position will manage customer expectations and customer interactions and participate in improvement of service quality for the team.

This position is on the Inpatient Support team requiring to have or to obtain 3 Epic certifications upon hire. Epic Inpatient Clinical Documentation, Epic Inpatient procedure Orders and Epic Order Transmttal. The services lines that are supported are such as but not limited to Inpatient Nursing and Inpatient Providers.

Qualifications

REQUIRED QUALIFICATIONS:

• Education: Associates degree with 1 year experience in information technology or healthcare OR 3 years’ experience in information technology or healthcare.
• Other Licenses/Certifications: Required certifications for role will be obtained within a 6 month timeframe from date of hire and limited to 3 test attempts per certification.
• Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS:

• Education: Completion of a Bachelor's Degree with concentration in Business Administration, Computer Science, Healthcare or other closely related field.
• Experience: Previous work related experience in healthcare industry Experience with key OSF applications.

OSF HealthCare is an Equal Opportunity Employer.