Application Support – Oracle Finance

ResilAient Talent Hub; Brentwood (TN); Hybrid; USD 120,000 - 165,000; Full time

Job summary

ResilAient Talent Hub in Brentwood, TN is sourcing a Manager, Finance Technology Application Support – Oracle Finance to lead the enterprise Oracle Finance ecosystem (Fusion/EBS).

This hands‑on leadership role balances people leadership with vendor management, guiding incident resolution across GL, AP, AR, and related modules while driving modernization (AP automation, OCR, AI, EPM).

Qualifications

• Bachelor’s degree in a relevant field with 8+ years in ERP/Finance technology support.
• Hands‑on functional support experience with Oracle Finance apps (GL and AP required; AR/FA/Projects/Cost Accounting preferred).
• Experience leading support teams and coordinating with third‑party vendors.

Responsibilities

• Drive day‑to‑day functional support, root‑cause analysis, and incident escalation across Oracle GL, AP, AR, Fixed Assets, Projects, Cost Accounting, and Cash Management.
• Manage internal staff and third‑party managed‑service providers; establish SLAs, allocate workloads, and drive vendor accountability.
• Prioritize enhancement requests, manage system patches/upgrades, and oversee testing (functional, regression, UAT).
• Partner with data teams to resolve interface failures and ensure reliable data flow between Oracle and external financial systems.
• Act as liaison to Finance leadership; translate business needs into technical solutions and support modernization initiatives (AP automation, OCR, AI integration, EPM).

Skills

Leadership

Vendor management

Incident management

Stakeholder communication

Education

Bachelor's degree

Master's degree

Tools

Oracle Fusion Cloud

Oracle EBS Financials

Oracle EPM

Job description

Manager, Finance Technology Application Support – Oracle Finance

• Location: Brentwood, TN (Hybrid: 4 days onsite, Friday remote)
• Employment: Full-Time, Permanent | Reports to VP | ~10% Travel
• Eligibility: U.S. work authorization required (No visa sponsorship or relocation)

Role Overview A leading national healthcare organization is hiring a hands‑on working manager to lead the support, stability, and optimization of its enterprise Oracle Finance ecosystem (Fusion/EBS). This role balances people leadership and vendor management with deep functional troubleshooting in core financial modules

Key Responsibilities

• Application & Production Support: Drive day‑to‑day functional support, root‑cause analysis, and incident escalation across GL, AP, AR, Fixed Assets, Projects, Cost Accounting, and Cash Management.
• Team & Vendor Leadership: Manage internal staff and third‑party managed‑service providers; establish SLAs, allocate workloads, and drive vendor accountability.
• Enhancements & Releases: Prioritize enhancement requests, manage system patches/upgrades, and oversee functional, regression, and UAT testing.
• Integrations & Data: Partner with data teams to resolve interface failures and ensure reliable data flow between Oracle and external financial systems.
• Business Partnership & Transformation: Act as the liaison to Finance leadership; translate business needs into technical solutions and support modernization initiatives (AP automation, OCR, AI integration, EPM).

Core Requirements

• Education & Experience: Bachelor’s degree + 8+ years in enterprise ERP/Finance technology support.
• Technical Expertise: Hands‑on functional support experience with Oracle Finance applications (GL and AP required; AR, FA, Projects, or Cost Accounting preferred).
• Leadership: Proven experience managing support teams and third‑party/managed‑service vendors as a hands‑on technical lead.
• Operations: Strong background in production incident management, release management, and stakeholder communication.

Preferred Qualifications

• Deep Oracle Fusion Cloud or Oracle EBS Financials expertise.
• Experience with Oracle EPM (FCCS, ARCS), AP automation/OCR, or payment modernization.
• Background in the healthcare industry or shared‑services environments.
• Master’s degree or relevant accounting/finance background.