Application Support Intern — ERP & IT Systems

Flint Hills Resources; Wichita (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

Koch Engineered Solutions (KES) is offering a Summer 2027 Application Support Analyst Intern position in Wichita, KS. The role provides hands-on experience supporting business-critical applications and helps you learn from experienced IT professionals while contributing to process improvements.

You will troubleshoot issues, assist with ERP and engineering applications, and work with business users to drive solutions, all while developing documentation and participating in IT operations projects.

Qualifications

• Pursuing a degree in Information Systems, MIS, CS or related technical field with at least one semester remaining after the internship.
• Eligible for full-time employment in the United States by June 2028.
• Curiosity or hands-on experience experimenting with AI/ML tools or generative assistants and a willingness to learn.
• Legal authorization to work permanently in the United States without visa sponsorship.

Responsibilities

• Assist IT and business teams in supporting application systems and learning how to troubleshoot basic issues.
• Proactively monitor and support key ERP and Engineering applications.
• Collaborate with business users to understand system challenges and identify improvement opportunities.
• Help create and maintain documentation to resolve common problems.

Skills

AI/ML tools curiosity

IT support basics

Ticketing tools

Education

IS/MIS/CS related field

Tools

ServiceNow

Copilot/LLMs

Job description

Koch Engineered Solutions (KES) is offering a Summer 2027 Application Support Analyst Intern position in Wichita, KS. The role provides hands-on experience supporting business-critical applications and helps you learn from experienced IT professionals while contributing to process improvements.

You will troubleshoot issues, assist with ERP and engineering applications, and work with business users to drive solutions, all while developing documentation and participating in IT operations projects.