Application Support Engineer II — SCADA & API Specialist

Trimark Associates, Inc.; Folsom (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Trimark Associates is seeking a Tier II Application Support Engineer to support our T1‑S Vantage and True:SCADA platforms. You’ll work at the intersection of software engineering, infrastructure, and operations—ensuring system reliability, resolving complex issues, and improving overall platform stability.

You’ll collaborate with development, OT, integration, project management, and customer operations teams to troubleshoot production systems, support data flows and integrations, and drive

Qualifications

• Bachelor's degree in CS/Software Engineering or related field, or equivalent experience.
• 3–5 years of professional experience in software development, application support, or a similar technical role.
• Experience in production environments and handling real‑world system issues.
• Authorized to work in the United States; no visa sponsorship.

Responsibilities

• Troubleshoot and resolve issues in production, mission‑critical applications
• Write SQL queries to analyze data issues, database performance, and data integrity
• Diagnose and resolve issues across REST APIs, web applications, and backend services
• Partner with developers to identify root causes, implement fixes, and deploy changes
• Support and monitor Windows and Linux systems and services
• Work within a biweekly sprint cycle, contributing to planning and execution
• Proactively identify recurring issues and implement solutions to improve system reliability and reduce support load
• Communicate findings and resolutions clearly to both technical and non‑technical stakeholders

Skills

SQL Server

Relational DB

REST APIs

Windows Server

C# / .NET

HTML / JavaScript

Analytical skills

High availability

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Docker

Kubernetes

Git

Azure

Job description

Trimark Associates is seeking a Tier II Application Support Engineer to support our T1‑S Vantage and True:SCADA platforms. You’ll work at the intersection of software engineering, infrastructure, and operations—ensuring system reliability, resolving complex issues, and improving overall platform stability.

You’ll collaborate with development, OT, integration, project management, and customer operations teams to troubleshoot production systems, support data flows and integrations, and drive