Application Support Engineer

Talentify; San Diego (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Job summary

INSPYR Solutions is seeking an Application Support Engineer for a 6-month engagement in San Diego, CA to support a customer-facing application. You will manage day-to-day tickets, troubleshoot issues, and own problems through resolution. The ideal candidate has a basic understanding of programming, can read and make small code updates, and communicates clearly with customers.

Experience with Python and Java and basic database querying are required. AWS experience is a plus.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience in application or production support.
• Basic understanding of programming concepts.
• Experience with Python and Java.
• Ability to read and understand existing code and make small changes.
• Database experience (any database), including basic querying or data updates.
• Experience working with ticketing systems.
• Strong communication skills with customers.

Responsibilities

• Manage day-to-day application support and customer-reported issues.
• Own support tickets from intake to resolution
• Investigate issues by reviewing application behavior, code, and data
• Identify required database or application changes to resolve requests
• Write and execute small code updates or scripts
• Communicate clearly with customers on issue status and resolution
• Document resolutions and maintain run tickets
• Identify repeat issues and help drive basic automation

Skills

Python

Java

Programming concepts

Code reading & updates

Customer communication

Ticketing systems

Education

Bachelor’s degree in Computer Science or related field

Tools

SQL

AWS

Job description

Title: Application Support Engineer
Location: San Diego, CA
Duration: 6 months, possible extensions
Compensation: $25-28/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Skillset / Experience: We are seeking an Application Support Engineer to support a customer-facing application. This role focuses on managing support tickets, troubleshooting application issues, and owning problems through resolution. The ideal candidate has a basic understanding of programming, can read and make minor updates to code, and takes strong ownership of their work.

Required Qualifications

• Bachelor’s degree in Computer Science or a related field
• 3+ years of experience in application or production support
• Basic understanding of programming concepts
• Experience with Python and Java
• Ability to read and understand existing code and make small changes
• Database experience (any database), including basic querying or data updates
• Experience working with ticketing systems
• Strong communication skills with customers

Key Responsibilities

• Manage day-to-day application support and customer-reported issues
• Own support tickets from intake to resolution
• Investigate issues by reviewing application behavior, code, and data
• Identify required database or application changes to resolve requests
• Write and execute small code updates or scripts
• Communicate clearly with customers on issue status and resolution
• Document resolutions and maintain run tickets
• Identify repeat issues and help drive basic automation

Nice to Have

• AWS experience is a plus, but not required

W2, direct hires only. No C2C or vendor opportunities available.

JOB BENEFITS

• Medical, vision, and dental insurance

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.
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