Application Support Engineer

Strategic Staffing Solutions; Pasadena (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Strategic Staffing Solutions is looking for an Application Support Engineer in Pasadena, TX. The role involves supporting Operational Technology and Process Control Network application environments, ensuring high system availability and operational reliability.

You will deploy, troubleshoot, and maintain both on-premises and Azure environments, while managing cybersecurity compliance and infrastructure needs. Candidates should have experience with Microsoft Windows Server and strong analytical skills.

Qualifications

• Experience supporting and troubleshooting server-based on-premises and Azure applications.
• Experience deploying, troubleshooting, and supporting Microsoft Windows Server environments.
• Strong analytical and problem-solving skills.

Responsibilities

• Deploy, maintain, troubleshoot, and support server-based applications.
• Support Azure-hosted infrastructure and application environments.
• Ensure compliance with cybersecurity standards and documentation.

Skills

Troubleshooting server-based applications

Deploying and supporting Microsoft Windows Server

Strong analytical and problem-solving skills

Strong written and verbal communication skills

Education

Associate degree or higher in Information Technology

Tools

Azure Infrastructure as a Service (IaaS)

PowerShell scripting

VMware ESXi

Job description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

Job Title: Application Support Engineer

Contract Length: 6+ Months

Work Location: On Site Work, Pasadena, TX 77505

Contract Type: W2 Only (No C2C). Visa Sponsorship available.

Will support Operational Technology (OT) and Process Control Network (PCN) application environments. This role is responsible for deploying, supporting, troubleshooting, and maintaining server-based applications across on-premises and Azure environments. The engineer will support application lifecycle activities, cybersecurity compliance, infrastructure maintenance, system monitoring, and platform modernization initiatives while ensuring high system availability and operational reliability.

Key Responsibilities

• Deploy, maintain, troubleshoot, and support server-based applications within OT and business network environments.
• Install, configure, and support Microsoft Windows Server environments.
• Provide design, testing, implementation, and lifecycle support for application platforms and infrastructure projects.
• Troubleshoot application, server, and infrastructure issues while identifying root causes and implementing resolutions.
• Support Azure-hosted infrastructure and application environments.
• Maintain system documentation, infrastructure diagrams, and technical documentation.
• Ensure compliance with cybersecurity standards, information management policies, and risk management requirements.
• Perform operating system and application patch management.
• Support software licensing, asset inventory, monitoring, and lifecycle management activities.
• Participate in application deployment, upgrade, migration, and modernization projects.
• Collaborate with technical teams to deliver reliable and secure application platforms.

Required Qualifications

• Experience supporting and troubleshooting server-based on-premises and Azure applications in OT and business network environments.
• Experience deploying, troubleshooting, and supporting Microsoft Windows Server environments.
• Experience providing design, testing, and implementation support for application platform deployments, lifecycle initiatives, or customer-facing projects.
• Strong analytical and problem-solving skills with demonstrated ability to identify, communicate, and resolve technical issues.
• Strong written and verbal communication skills with the ability to document infrastructure and application environments.

Preferred Qualifications

• Understanding of OT environments and security concepts including Purdue Model, air-gapped networks, and Zero Trust.
• Experience with Azure Infrastructure as a Service (IaaS) and Software as a Service (SaaS).
• Experience developing and maintaining PowerShell scripts for automation and system maintenance.
• Experience supporting VMware ESXi, vCenter, and VxRail virtualization environments.
• Associate degree or higher in Information Technology or a related discipline.
• Microsoft certifications related to Windows Server, Azure, or related technologies.
• Experience deploying, troubleshooting, and supporting Linux servers (RHEL, CentOS, or similar distributions).
• Experience administering infrastructure while maintaining cybersecurity standards, information management, and risk compliance using tools such as Tenable Nessus, Tanium, or equivalent.
• Understanding of Agile methodologies, SAFe framework, and experience using Microsoft Azure DevOps (ADO).