Application Support Analyst

Kinsley Construction Inc.; York (York County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision

401(k) with company match

Paid holidays

PTO

Job summary

Kinsley Construction is seeking an Application Support Analyst to join our internal application development team. The role collaborates with users and the Applications Team to learn our systems, provide daily support, assist with user setup, and contribute to basic reporting and data requests, with growth opportunities over time.

Reporting to the Director of Business Applications, this position is ideal for a recent graduate or early-career candidate who is detail-oriented, analytically curious,

Qualifications

• Associate’s or Bachelor’s degree in Information Systems, Computer Science, Business, Finance, or a related field, or an equivalent combination of education and experience.
• 1 to 2 years of relevant experience preferred; internships and coursework considered.
• Basic SQL knowledge and familiarity with relational databases; able to use Excel for data manipulation.

Responsibilities

• Serve as a point of contact for internal users needing help with Viewpoint Vista ERP and related applications.
• Troubleshoot issues, document resolutions, and escalate complex problems as needed.
• Set up, update, and deactivate user accounts, roles, and security access.
• Assist with report troubleshooting, data validation, and enhancements using Crystal Reports, Power BI, and SQL.
• Create and update user guides, SOPs, and training materials for end users.

Skills

Basic SQL knowledge

Relational databases (SQL Server)

Microsoft Excel

Clear written and verbal communication

Analytical thinking

Independent problem solving

Education

Associate’s or Bachelor's degree in Information Systems/CS/Business/Finance

Tools

SQL Server

Crystal Reports

Power BI

SSRS

Job description

WHO WE ARE

Kinsley Construction is a full-service construction company committed to doing right by our people, right by our roots, and right by you. Operating throughout the Mid-Atlantic Region, we serve clients in a variety of industries. From Building, Civil, and Industrial construction, we do what it takes to get the job done and done right. If you want to leave your mark, take pride in what you do each day, and create something to show off to your family - then join ours.

WHY KINSLEY CONSTRUCTION?

• Competitive salary and benefits package; including Single and Family Medical Insurance/Dental/Vision, Short/Long Term Disability, Life Insurance, 401K Plan with company match, (9) paid holidays, and up to (20) days PTO.
• Opportunities for career advancement and professional development.
• A collaborative and inclusive work environment.
• A company committed to safety, quality and efficiency in all projects.
• The chance to be part of a respected construction company with a long history of excellence.

SUMMARY OF POSITION

Kinsley is seeking an Application Support Analyst to join our internal application development team. This role will work closely with Applications Team and end users to learn our systems, provide day-to-day support, assist with user setup, and contribute to basic reporting and data requests, with opportunities to grow technical skills over time.

The Application Support Analyst works under the guidance of senior analysts and is positioned to grow into report development, dashboard design, and deeper application administration over time. This is an ideal opportunity for a recent graduate or early-career candidate who is detail-oriented, analytically curious, and eager to build a career in business technology. This position reports to the Director of Business Applications.

TYPICAL RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Serve as a point of contact for internal users needing help with our Viewpoint Vista ERP system and related applications. Troubleshoot common issues, document resolutions, and elevate more complex problems as needed.
• Track and prioritize support requests, communicate progress to users, and follow through to resolution.
• Set up, update, and deactivate user accounts, roles, and security access in line-of-business applications.
• Support the Application Development team with report troubleshooting, data validation, and enhancements using Crystal Reports, Power BI, and SQL as skills develop.
• Create and update user guides, SOPs, and training materials to support end users across departments (Accounting, HR, Payroll, Project Management).
• Assist with monitoring and troubleshooting integrations between Vista and third-party systems (e.g., HCSS, Tenna).
• Perform other related duties and responsibilities as required.

REQUIREMENTS

• Associate’s or Bachelor's degree in Information Systems, Computer Science, Business, Finance, or a related field, or an equivalent combination of education and experience. 1 to 2 years of relevant experience preferred. Relevant internships and coursework projects will be considered.
• Basic SQL knowledge (SELECT, JOIN, WHERE) with a willingness to learn.
• Familiarity with relational databases (SQL Server preferred).
• Comfortable with Microsoft Excel (formulas, data manipulation).
• Ability to manage multiple tasks and work independently with appropriate guidance.
• Strong independent problem-solving skills and attention to detail, with the ability to ask questions, investigate issues, and verify results.
• Clear written and verbal communication skills, including the ability to explain technical information to nontechnical users.
• Eagerness to learn and take ownership of tasks.

PREFERRED QUALIFICATIONS

• Exposure to Viewpoint Vista, Trimble Construction One, or another ERP system.
• Familiarity with Power BI, Crystal Reports, or SSRS.
• Experience in the construction industry.
• Interest in growing within our Application Development team through hands‑on experience with application support, reporting, and data analysis.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER