Application Support Analyst

Ipro Networks Pte. Ltd.; Richmond (VA); On-site; USD 85,962,000 - 91,693,000; Part time

Job summary

IntelliPro is seeking an Associate Systems Analyst in Richmond, VA for a 6-month contract with extension potential. You will provide technical support for enterprise applications across Windows and Linux, performing systems analysis and documenting requirements.

The ideal candidate has 2+ years in technical analysis, design, and testing, with experience in Windows IIS, Linux, Oracle, SQL Server, and integration interfaces. Bachelor's degree in a related field is expected.

Qualifications

• 2+ years designing conceptual and detailed designs for application software.

Responsibilities

• Provide technical support for enterprise applications and related infrastructure.
• Perform application systems analysis, technical analysis, and documentation.
• Conduct system design and information flow studies.
• Recommend platforms, workstations, security devices, and communication protocols.
• Develop technical specifications, system use cases, and wireframes.
• Conduct unit, system, and integration testing.
• Support applications and infrastructure across Windows and Linux environments.
• Work within multi-platform server environments across multiple projects.
• Support batch data loads and application interfaces.
• Install, configure, and upgrade vendor products in Windows and Linux environments.
• Maintain and manage defect lists, remediation activities, and testing.
• Collaborate with multidisciplinary teams and communicate with stakeholders.

Skills

Communication

Leadership

Analytical thinking

Multitasking

Education

Bachelor's degree in CS/Engineering/IS

Tools

Windows/IIS Servers

Linux/Red Hat

Citrix

WebLogic

Oracle

SQL Server

MS Access

FTP/SFTP

XML

HTML

Web Services

Distributed Computing

Active Directory

Firewall-protected apps

Batch data loads/interfaces

Vendor product install/upgrade

Job description

Associate Systems Analyst

Duration: 6 Months + Possible Extension
Pay Rate: $30 - $32/hr on W2
Location: Richmond, VA

Job Overview

The Associate Systems Analyst will provide technical support for business applications and assist with application systems analysis across a variety of applications and technologies. The role will support applications and infrastructure in both Windows and Linux environments and work across multiple projects and platforms.

Key Responsibilities

• Provide technical support for enterprise applications and related infrastructure.
• Perform application systems analysis, technical analysis, and documentation.
• Conduct system design and business information flow studies.
• Recommend appropriate computer platforms, workstations, security devices, and communication protocols.
• Develop technical specifications, system use cases, and wireframes.
• Conduct unit, system, and integration testing.
• Support applications and infrastructure across Windows and Linux environments.
• Work within multi-platform server environments across multiple projects.
• Support batch data loads and application interfaces.
• Install, configure, and upgrade vendor products in Windows and Linux environments.
• Maintain and manage defect lists, remediation activities, and testing.
• Collaborate with multidisciplinary teams and communicate effectively with technical and business stakeholders.

Required Technical Skills

• Windows/IIS Servers
• Linux / Red Hat Linux
• Citrix
• WebLogic
• Oracle
• SQL Server
• MS Access
• FTP/SFTP
• XML
• HTML
• Web Services
• Distributed Computing
• Active Directory
• Firewall-protected applications
• Batch data loads and application interfaces
• Vendor product installation and upgrades in Windows and Linux environments

Required Qualifications

• 2+ years of experience developing conceptual and detailed designs for application software.
• 2+ years of experience in technical analysis and documentation.
• 2+ years of experience developing use cases and scenarios.
• 2+ years of experience with application change management and application testing.
• 2+ years of experience supporting Windows/IIS and Linux environments.
• 2+ years of experience supporting batch data loads and application interfaces.
• 2+ years of experience installing and upgrading vendor products in Windows and Linux environments.
• Bachelor's degree in Computer Engineering, Computer Science, Information Services, or a related field.
• Experience working in a large-scale IT environment.

Soft Skills

• Strong verbal and written communication skills.
• Ability to lead, collaborate, and work effectively across multidisciplinary teams.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and assignments in a technical environment.

About Us

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.