Application Support Analyst

KellyMitchell Group; Houston (TX); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employee Stock Ownership Plan (ESOP)

401K offered

Job summary

KellyMitchell Group is seeking an Application Support Analyst to join our energy client’s team in Houston, TX. This 12-month onsite role focuses on managing the application portfolio, licenses, and deployment cycles to ensure reliable enterprise operations.

Key responsibilities include onboarding new applications, coordinating evaluations and approvals, and partnering with IT, DevOps, and business units to maintain smooth application performance.

Qualifications

• Support onboarding of new applications into the environment.
• Coordinate evaluations and approvals for applications.
• Manage upgrades and new version packaging.
• Support retirement and decommissioning activities.
• Coordinate vendor updates and environment changes.

Responsibilities

• Oversee full application inventory with accurate data and lifecycle tracking.
• Manage license counts, usage, and renewals with vendors and internal groups.
• Facilitate intake of new applications and retirement of decommissioned systems.
• Receive application packages from vendors and ensure smooth handoff to engineering teams.
• Assist risk assessment workflows by coordinating required documentation and compliance steps.
• Ensure DR plans are documented, updated, and scheduled.
• Maintain understanding of upstream platforms, dependencies, and maintenance schedules.
• Identify opportunities to streamline workflows and cross-team collaboration.
• Partner with IT, DevOps, program teams, researchers, and business units to ensure smooth operations.

Skills

Onsite application support

Vendor management

Lifecycle tracking

Change coordination

Automation scripting (basic)

Job description

Job Summary

Our client, a leading Energy provider, is seeking a Application Support Analyst to join their team.

Contract Details

• Contract type and duration: 12 months
• Work location: Houston, TX
• Onsite, hybrid or remote expectations: Onsite 5 days per week

Core Responsibilities

• Oversee the full application inventory, ensuring accurate data, lifecycle tracking, and alignment with enterprise standards
• Manage license counts (increase/decrease), monitor usage, and coordinate renewals with vendors and internal app groups
• Facilitate intake of new applications into the environment and coordinate retirement activities for decommissioned systems
• Receive application packages from vendors and ensure smooth handoff to software engineering teams
• Support risk assessment workflows by coordinating required documentation and ensuring compliance steps are completed (not performing the assessment itself)
• Ensure DR plans are documented, updated, and scheduled appropriately
• Maintain understanding of upstream platforms, dependencies, maintenance schedules, and required updates
• Identify opportunities to streamline workflows, improve intake processes, and enhance cross-team collaboration
• Partner with IT, DevOps, program teams, researchers, and business units to ensure smooth application operations and communication

Required Skills/Experience (Must-Haves)

• Support onboarding of new applications into the environment
• Coordinate application evaluations and approvals
• Manage application upgrades and new version packaging
• Support application retirement and decommissioning activities
• Coordinate changes related to vendor updates and environment modifications

Preferred Skills/Experience (Nice-to-Haves)

• Python - Ability to read, write, or modify scripts to support automation or operational tasks
• Strong experience managing sites, permissions, workflows, and content structures
• Prior experience with application portfolio management platforms
• Understanding of modern AI/LLM concepts and how they integrate into enterprise applications
• Awareness of how applications interact with infrastructure, pipelines, and platform services

Work Environment

• Location: Houston, Texas
• Onsite, Hybrid or Remote: Onsite

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $94,500.00 and $135,000.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.