Lead Specialist - Application Support and DevOps

Socket.dev; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Energy Transfer is seeking an experienced Application Support and DevOps Specialist to administer and support multiple enterprise platforms. You will be the primary contact for applications, working with business and technical teams, and drive problem analysis, resolution, and automation initiatives.

An ideal candidate has hands-on DevOps experience, development/scripting skills, and a track record of improving delivery through containerization, CI/CD, and configuration management.

Qualifications

• 5+ years in application support and development.
• 3+ years in DevOps practices, tools, frameworks.
• Experience with Linux, Windows Server, AD, SQL, load balancing.
• Experience with Quorum, Entero, and Allegro.
• Identify enhancements and improve business processes.
• Quickly learn new skills and technologies.
• Experience with CI: Jenkins, Azure DevOps, GitHub Enterprise.
• Build tools: Maven, Gradle, Ant; Scripting: PowerShell, Groovy, Python, Bash, JavaScript.
• Source control: Git, SVN; SQL: T-SQL or PL/SQL.
• Strong analytical and organizational skills.

Responsibilities

• Provide direct technical assistance to key business users and applications support.
• Maintain build processes, deployment strategies, and automation.
• Install and coordinate patches/releases across environments.
• Improve delivery using containers, orchestration, and config management.
• Assist business teams and vendors with installations and upgrades.
• Support and maintain application infrastructure (servers, AD, networks).
• Provide Segregation of Duties – admin server access, audits, and reports.
• Stay up to date on technologies; recommend strategies and tools.
• Coordinate meetings; document decisions, risks, and issues.
• Work with minimal supervision; own applications and areas.
• Be available to support after hours on critical projects.

Skills

DevOps

Automation

Problem solving

Analytical thinking

Education

Bachelor's degree or equivalent experience

Tools

Jenkins

Azure DevOps

GitHub Enterprise

Git

SVN

PowerShell

Groovy

Python

Bash

JavaScript

Maven

Gradle

Ant

Docker

Kubernetes

Grafana

Datadog

Splunk

Quorum

Entero

Allegro

T-SQL

PL/SQL

Linux

Windows Server

Job description

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children’s Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits,401(k) match with additional profit sharing,PTO and abundant career opportunities.

Come join our award winning over 12,000 strong organization as we fuel the world and each other!

Summary:

Our team is looking for an experienced and motivated Application Support and DevOps Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation and DevOps practices. An ideal candidate will have development/scripting experience with a DevOps background.

Essential Duties and Responsibilities:

• Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed)
• Maintain build processes, deployment strategies, and process automation.
• Install and coordinate installation of patches and releases to development, test, and production systems.
• Improve application delivery using containers, orchestration, and configuration management tools.
• Assist business teams and vendors with application installations and upgrades.
• Support and maintain application infrastructure (servers, network topology, authentication, high availability).
• Provide Segregation of Duties support – Administer server access, accounts, audit controls, and reports.
• Stay up to date on current technologies, recommend strategies, and tools.
• Coordinate and facilitate meetings, document key decisions, risks, and issues.
• Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.
• Availability to support after hours on business-critical projects and tasks.

Requirements: Education and/or experience, knowledge, skills & abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• 5+ years of relevant experience with application support and development.
• 3+ years of experience using DevOps practices, tools, frameworks.
• Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing
• Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro.
• Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.
• Quickly learn new skills and technologies.
• Experience working with the following technologies (1 or more in each category):
  • Continuous Integration: Jenkins, Azure DevOps, GitHub Enterprise
  • Build and dependency management: Maven, Gradle, Ant
  • Scripting languages: PowerShell, Groovy, Python, Bash, JavaScript
  • Source Control: Git, SVN
  • Microsoft T-SQL or PL/SQL
• Excellent analytical and critical thinking skills and strong organizational skills.

Required experience is commensurate with the selected job level:

• The Senior IT Specialist level requires a Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience
• The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience
• The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience

Preferred Qualifications:

• Previous experience in Oil & Gas industry.
• Experience with monitoring tools: Grafana, Datadog, Splunk.
• Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro.
• Some coding experience with .Net, Java, Python, or equivalent.
• Past experience working within change management processes and tools such as ServiceNow

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50%25 of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.