Application Specialist, MI PET/CT

United Imaging Healthcare North America, Inc.; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k) with employer match

Paid time off

Job summary

United Imaging, based in Houston, is seeking an Application Specialist for MI PET/CT imaging to educate on-site users, demonstrate product features, and support system updates and upgrades. The role requires a Bachelor’s degree in MI/PET/CT and 5+ years as a molecular imaging technologist, plus 3+ years as an application specialist.

This position offers competitive benefits and growth in a global medical device company.

Qualifications

• Bachelor's degree or higher in Molecular Imaging (MI), PET and CT, or related field, or equivalent work experience.
• 5+ years as a Molecular Imaging technologist in a clinical/healthcare setting.
• 3+ years as an application specialist in a modality field.

Responsibilities

• Provide on-site application education for MI PET/CT systems, including product demonstrations and updates.
• Support workflow improvements and clinical education with system parameter adjustments.
• Deliver on-site and remote application support and resolve customer issues promptly.
• Assist sales by conducting product demonstrations and coaching new team members.
• Develop and deliver training courses on-site or at United Imaging HQ and Training Center in Houston.

Skills

Interpersonal skills

Customer service

Team player

Communication

Education

Bachelor's or higher in MI/PET/CT

Job description

All Jobs > Application Specialist, MI PET/CT

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Who we are?

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Company Page: http://www.united-imaging.com/en/home/

Job Summary

The Application Specialist, MI PET/CT Imaging is responsible for providing on-site application education for Positron Emission Tomography (PET) and Computed Tomography (CT). This includes product demonstrations, system updates, and upgrades for standard systems and applications. The ideal candidate will demonstrate authenticity and integrity, essential for building meaningful and lasting relationships with our customers.

Benefits and Compensation

When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es).

Duties & Responsibilities

• Provide on-site application education for MI PET/CT systems, including product demonstrations, updates, and system upgrades.
• Offer customer consultation and support for workflow improvements, including clinical education, system parameter adjustments, and implementation of new methods and workflows.
• Deliver professional application support, resolving customer complaints efficiently both on-site and remotely.
• Support the sales team by conducting product demonstrations, preparing clinical case studies, presenting images to clinicians/physicians, learning about new products, and coaching new team members.
• Assist in developing and delivering application training courses, either on-site at customer locations or at United Imaging Headquarters and Training Center in Houston.
• Collaborate with R&D and CRM teams by communicating customer needs and providing troubleshooting expertise and insights.

Requirements

Education

• Bachelor’s degree or higher in Molecular Imaging (MI), Positron Emission Tomography (PET) and Computed Tomography (CT) , or a related field, or equivalent work experience

Experience

• 5+ years of experience as a Molecular Imaging technologist in a clinical or healthcare setting
• 3+ years of experience as an application specialist in a specific modality field
• Experience in research or case studies in related areas is a plus
• Computed Tomography (CT) experience and certification preferred

Required Skills and Attributes

• Strong team player with a positive attitude
• Excellent interpersonal skills
• Dedicated to providing exceptional customer service

Diversity, Equity, and Inclusion

United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.