Application Specialist

FCC Behavioral Health; Poplar Bluff (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

FCC Behavioral Health in Poplar Bluff, MO, is seeking an Application Specialist to provide outreach and education on health insurance options via MEDES. You will assist clients with enrollment, redetermination, and eligibility determinations while maintaining up-to-date MEDES knowledge.

The role requires strong communication and organizational skills, the ability to manage multiple tasks in a fast-paced environment, and collaborative work with programs and supervisors to boost enrollment.

Qualifications

• High school diploma or equivalent required.
• Preferred experience with health insurance processes (applications, eligibility determination, appeals).
• Strong written and verbal communication skills; effective time management and organizational abilities.

Responsibilities

• Provide outreach and education to clients regarding health insurance options and usage.
• Assist clients with enrollment, redetermination, and eligibility documentation.
• Enter eligibility information into the MEDES portal and process determinations.
• Collaborate with programs and supervisors to encourage enrollment among eligible individuals.
• Adhere to agency policies and CARF/DMH standards.

Skills

Strong written & verbal communication

Time management

Multitasking in fast-paced environment

Interpersonal skills

Education

High school diploma or equivalent

Tools

MEDES portal

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Application Specialist

Full Time Butler County BHC & THRIVE, Poplar Bluff, MO, US

6 days ago Requisition ID: 2948

Job Purpose

Provide outreach and education to current FCC clients on accessing insurance options through the Missouri Eligibility & Enrollment System (MEDES). Assist clients with exploring coverage options, reapplication, redetermination, and other related needs. Educate clients on maintaining and effectively using health insurance for services at health centers.

Qualifications

• High school diploma or equivalent required.
• Preferred experience with health insurance processes, including applications, eligibility determination, appeals, and filing procedures.
• Strong written and verbal communication skills.
• Effective time management and organizational abilities.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Strong interpersonal skills and ability to work well with others.

Core Job Duties

• Provide outreach and education to clients regarding health insurance options and proper usage.
• Assist clients with the enrollment process, redetermination, and required components for eligibility determination.
• Maintain up-to-date knowledge and proficiency in MEDES, including application processes and eligibility standards.
• Accurately enter required eligibility information into the MEDES portal and process applications for determination.
• Support backlog processing of applications as time permits when not handling FCC-related tasks.
• Collaborate proactively with programs and supervisors to identify and encourage enrollment among eligible individuals.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.