Application Specialist

SMC; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

SMC is seeking a Boston Outside Application Specialist to provide technical and sales support to customers, distributors, and SMC personnel. The role includes working with branch projects, identifying specifications, and delivering product demonstrations.

The position requires at least a bachelor’s degree and 3+ years in sales or technical field experience, plus travel and CRM usage. You will train staff and support local training sessions while collaborating with engineers.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 3+ years of sales or technical field experience in related industry.
• Experience with competitive products and applications.
• Proven ability to size and implement high-tech products.

Responsibilities

• Provide application support stories in monthly conference calls.
• Identify and close major revenue-producing projects.
• Engage with key accounts and their projects.
• Relay customer specifications and regulatory needs to engineers.
• Train sales staff, customers, and distributors on products.
• Support local training courses.
• Monitor and document sales activity in SMC CRM.

Skills

Computer proficiency

Software learning

Education

Bachelor’s Degree or equivalent

Tools

CRM systems

Job description

Boston Outside Application Specialist

Purpose

The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and distributors. The Application Specialist will provide project support for their assigned branch.

Essential Duties

• Participate in a monthly conference call to provide application success stories
• Focus on identifying and closing major revenue-producing projects
• Be involved with key accounts and their projects directly
• This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC products
• Identify all specifications and regulatory needs at the customer level, and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist
• Provide continuous training to sales employees, customers, and distributors on products and applications
• This may include assisting the SMC training group with local presentations of training courses
• Document and/or monitor sales activity in SMC’s CRM system
• Assist sales employees in detailed technical presentations to all levels of customers
• Complete all other duties as prescribed by sales management as necessary

Physical Demands / Work Environment

• Fast-paced environment (includes both office and field work)
• Travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.
• Varying work hours

Minimum Requirements

• Bachelor’s Degree, or equivalent work experience
• Minimum of three (3) years of sales and/or technical field experience with SMC or equivalent industry
• Experience with or knowledge of competitive products and applications
• Demonstrated ability to size and implement our newest “high-tech” products
• Extensive SMC Application knowledge
• Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical
• Fluid Power Pneumatic Specialist Certification preferred
• Proficient in the use of computers and ability to learn new programs and tools as required
• Clean driving record