Application Manager / Functional Lead

Infobahn SoftWorld Inc; Menlo Park (CA); On-site; USD 150,000 - 220,000; Full time

Job summary

Meta is seeking an experienced o9 Application Manager to lead the functional delivery of a new supply chain planning solution in Menlo Park, CA. The consultant will own the functional workstream through design, configuration, testing, go-live, hypercare, and post-production support.

The role requires strong o9 platform expertise and the ability to translate complex planning needs into scalable system capabilities, working onsite with cross-functional teams.

Qualifications

• Substantial hands-on experience implementing, configuring, or supporting the o9 Solutions platform.
• Strong functional knowledge of supply chain planning (demand, supply, inventory, capacity, or IBP).
• Experience leading a full implementation lifecycle from requirements/design through go-live and production support.
• Ability to create functional specifications, process maps, test scenarios, and training materials.
• Strong stakeholder-management skills coordinating business, engineering, data, and partner teams.
• Excellent analytical, facilitation, documentation, communication, and problem-solving skills.
• Ability to work onsite in Menlo Park, CA.

Responsibilities

• Serve as the functional lead for the o9 implementation and post-go-live support program.
• Lead discovery workshops and document current-state processes, future-state processes, business requirements, user stories, and acceptance criteria.
• Translate demand, supply, inventory, capacity, procurement, and planning requirements into o9 configurations and functional designs.
• Coordinate solution design with supply chain stakeholders, software engineers, data teams, product managers, and implementation partners.
• Own the functional delivery plan, including milestones, dependencies, risks, issues, decisions, and readiness criteria.
• Support master-data mapping, planning-model validation, integration design, data reconciliation, and end-to-end process testing.
• Lead system integration testing, user acceptance testing, defect triage, business sign-off, cutover planning, and go-live readiness.
• Manage hypercare and post-go-live stabilization; investigate planning, workflow, configuration, and data-related issues.
• Develop user guidance, training materials, operating procedures, and support documentation.
• Monitor adoption and identify improvements that increase planning accuracy, automation, usability, and operational efficiency.

Skills

o9 platform

Supply chain planning

Implementation lifecycle

Documentation

Stakeholder management

Analytical

Communication

Facilitation

Onsite work

Jira & Confluence usage

Tools

o9 platform

Jira

Confluence

Job description

o9 Application Manager / Functional Lead

Client

Meta

Team / Group

Supply Chain

Platform

o9 Solutions

Original role title

Application Manager

Work arrangement

Onsite

Location

Menlo Park, California

Number of openings

1

Position Summary

Meta is seeking an experienced o9 Application Manager to lead the functional delivery of a new supply chain planning solution. The consultant will own the functional workstream through design, configuration, testing, go-live, hypercare, and post-production support. This role requires strong o9 platform expertise and the ability to translate complex supply chain planning needs into scalable system capabilities.

Key Responsibilities

• Serve as the functional lead for the o9 implementation and post-go-live support program.


• Lead discovery workshops and document current-state processes, future-state processes, business requirements, user stories, and acceptance criteria.


• Translate demand, supply, inventory, capacity, procurement, and planning requirements into o9 configurations and functional designs.


• Coordinate solution design with supply chain stakeholders, software engineers, data teams, product managers, and implementation partners.


• Own the functional delivery plan, including milestones, dependencies, risks, issues, decisions, and readiness criteria.


• Support master-data mapping, planning-model validation, integration design, data reconciliation, and end-to-end process testing.


• Lead system integration testing, user acceptance testing, defect triage, business sign-off, cutover planning, and go-live readiness.


• Manage hypercare and post-go-live stabilization; investigate planning, workflow, configuration, and data-related issues.


• Develop user guidance, training materials, operating procedures, and support documentation.


• Monitor adoption and identify improvements that increase planning accuracy, automation, usability, and operational efficiency.

Required Qualifications

• Substantial hands-on experience implementing, configuring, or supporting the o9 Solutions platform.


• Strong functional knowledge of supply chain planning, such as demand planning, supply planning, inventory planning, capacity planning, or integrated business planning.


• Experience leading a full implementation lifecycle from requirements and design through testing, go-live, hypercare, and production support.


• Ability to create functional specifications, process maps, test scenarios, training materials, and executive status updates.


• Strong stakeholder-management skills and experience coordinating business, engineering, data, and implementation-partner teams.


• Excellent analytical, facilitation, documentation, communication, and problem-solving skills.


• Ability to work onsite in Menlo Park, California.

Preferred Qualifications

• o9 certification or formal o9 implementation training.


• Experience delivering o9 solutions within a large global enterprise.


• Familiarity with ERP, procurement, order-management, and supply chain data integrations.


• Experience working in Agile delivery environments using Jira and Confluence.

Recruiting Keywords

o9 Solutions, o9 Functional Lead, o9 Application Manager, Supply Chain Planning, Demand Planning, Supply Planning, Inventory Planning, IBP, Functional Design, UAT, Go-Live, Hypercare, Production Support