Application Lead (Remote) - WashU IT
Washington University in St. Louis
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Job summary
Washington University in St. Louis is seeking an Application Lead to manage a portfolio of products across their lifecycle, delivering high-quality software solutions. The role requires technical and functional expertise and collaboration with IT staff, customers, and vendors.
Responsibilities include leading lifecycle activities, defining roadmaps, ensuring release readiness, and mentoring staff. Remote work is available with a focus on complex, cross-unit initiatives in a university setting.
Qualifications
- Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
- Relevant Experience (5 Years)
- No specific certification/professional license is required for this position.
Responsibilities
- Lead Application Lifecycle Activities.
- Provide Support and escalation for complex issues.
- Lead the research and evaluation of new technology, products, and tools to optimize functionality of applications.
- Partner with leadership to define and maintain strategic product roadmap which aligns with business goals.
- Provide focus to ongoing management of application, ensuring all work being performed aligns with product roadmap.
Skills
Education
Job description
- Apply technical and functional subject matter expertise across the organization.
- Preferably demonstrate technical proficiency in ETL, SQL, C#, .NET.
- Undertake complex technical projects which usually impact multiple business units and involve decisions on complex or ambiguous application issues.
- Partner with teams across the organization to ensure the delivery of high-quality solutions to our business partners.
- Engage in and support vendor management and licensing activities
Remote, US
40
- Apply technical and functional subject matter expertise across the organization.
- Preferably demonstrate technical proficiency in ETL, SQL, C#, .NET.
- Undertake complex technical projects which usually impact multiple business units and involve decisions on complex or ambiguous application issues.
- Partner with teams across the organization to ensure the delivery of high-quality solutions to our business partners.
- Engage in and support vendor management and licensing activities
The Application Lead is responsible for managing a product or portfolio of products throughout its lifecycle. The individual will:
- Implement complex applications on one or more platforms, ensuring proper documentation is developed.
- Lead design discussions with IT staff and customers.
- Devise or modify processes and procedures to solve complex problems.
- Partner with leadership to define and maintain strategic product roadmap which aligns with business goals.
- Provide focus to ongoing management of application, ensuring all work being performed aligns with product roadmap.
- Provide quality assurance, including ensuring new/modified applications are ready for release.
- Manage relationship with software vendors and external service providers.
- Lead the research and evaluation of new technology, products, and tools to optimize functionality of applications.
- Establish and execute feedback mechanisms to ensure product meets expectations of business.
- Support complex operational activities.
- Analyze, compare, and evaluate various courses of action and make decisions within the scope of responsibilities.
- Work with leadership to curate and prioritize work activities for portfolio or product.
- Provide off hours support, as needed.
- Serve as point of escalation for complex issues.
- Provide technical and functional direction and mentoring to staff.
- Train, monitor, and guide less experienced staff.
- Provide input to management on team member performance reviews, hire decisions.
- Contribute to the professional development of the team.
- Demonstrate and deliver excellent customer service.
- Ensure continual improvement of and adherence to departmental standards by team members.
- Normal Office Environment
- On-Call
- Ability to travel to on and off-campus locations
- Ability to travel to on and off-site meetings
- Office equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
No specific certification/professional license is required for this position.
Relevant Experience (5 Years)
Not Applicable
A driver's license is not required for this position.
No additional education unless stated elsewhere in the job posting.
No additional certification/professional licenses unless stated elsewhere in the job posting.
No additional work experience unless stated elsewhere in the job posting.
Adaptability, Application Services, C#.NET, Communication, Customer Empathy, Customer Interactions, Customer Service, Emerging Technologies, Extract Transform Load (ETL), Group Presentations, Higher Education Technology, Identifying Customer Needs, Internal Process Development, IT Best Practices, Professional Etiquette, Software as a Service (SaaS), Software Development, Stress Management, Structured Query Language (SQL), Tactfulness, Team Collaboration, Team Support, Technical Solutions
G15
$84,200.00 - $148,500.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
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