Application Engineer I - (L1 - board product support)

Advantech USA; Tustin (CA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Generous vacation and paid holidays

Company events and lunches

Work from home program (eligible)

Employee Assistance Program (EAP)

Long-term disability

Life insurance

Job summary

Advantech USA is seeking an Application Engineer, L1 Board Product Support in Tustin, CA. The role focuses on hardware engineering, building and integrating board-level products, and developing customer-specific solutions from concept to production.

The position involves close collaboration with product managers, sales teams, and customers to deliver rapid prototypes, perform feasibility testing, and support RMA verification.

Qualifications

• 2-3+ years of hardware engineering, PC tech support, or related industry experience.
• Experience assembling x86 and/or RISC hardware and installing relevant software.
• Experience with block/board level circuit design and evaluation.
• Experience with oscilloscope, multimeter, and logic analyzer operation.
• Able to read schematics, layouts, and perform PCB soldering/rework.
• Clear and professional written and verbal communication.

Responsibilities

• Provide product engineering support to product managers, sales, channel partners and customers.
• Assist in creating customer-specific solutions including pre/post-sale assessments, feasibility testing, RFP responses, and RMA verification.
• Construct hardware and software demonstration prototypes to aid sales and marketing efforts.
• Conduct product testing in collaboration with senior engineers and product managers.
• Develop test plans, capture and analyze data, and write technical reports and procedures.
• Work with multiple function teams across Advantech locations to lead technical discussions for customer responses.
• Daily interfacing with customer stakeholders to answer questions and provide trending data.
• Participate in trade shows and events to demonstrate products and support cross-functional teams.

Skills

Hardware engineering

PC tech support

PCB soldering

Schematic reading

Education

Bachelor's degree in Electrical Engineering, Computer Science, or related field

Tools

Oscilloscope

Multimeter

Logic Analyzer

Job description

Location: Tustin, CA

Job Id:803

# of Openings:1

Job Title: Application Engineer, L1 Board Product Support

Location(s): Tustin, CA - Onsite

Compensation: $31.00 - $35.00 Hourly

About this position:

Advantech is on the search for an Application Engineer, Computer Hardware that has a passion for working with bare motherboards,computer system products, and building custom products from concept to production for various vertical markets and companies. We are also searching for someone who has an understanding of how to embed and integrate our products into those of our customers. If you are motivated, coachable, and energetic, this job will be perfect for you!

Responsibilities:

• Provide product engineering support to product managers, sales, channel partners and customers.
• Assist in creating customer specific solutions consisting of: pre/post sale technical assessments, feasibility testing, technical response to customer bids, and RMA verification
• Construct hardware and software demonstration prototypes to aid sales and marketing efforts, such as: rapid hardware prototype development, high-level application software coding and system integration
• Conduct product testing while working with senior engineers and product managers
• Develop test plans, capture and analyze data, and write technical reports, and related procedures
• Work with multiple function teams across Advantech locations to lead technical discussions and gather critical information for customer responses
• Daily interfacing with customer stakeholders to answer day-to-day questions and provide trending data
• Participate in trade shows and events to demonstrate products and support cross-functional teams
• Using internal systems, leveraging existing knowledge base and capable of self-researching and problem-solving skills.

Required Qualifications:

• 2-3+ years of experience with hardware engineering, PC technical support, or industry experience
• Experience in assembly of x86 and/or RISC hardware and installation of relevant software
• Experience with Block/Board level circuit design and evaluation
• Experience with oscilloscope, multimeter, logic analyzer operating
• Capable of reading schematic, layout and performing PCB soldering/rework.
• Clear and professional communication skills, both written and verbal

Preferred Qualifications:

• Bachelor’s degree or above in Electrical Engineering, Computer Science, or related field
• Experience analyzing failure / RMA data for trending and generating failure analysis reports
• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment!
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
• Employee Assistance Program (EAP)
• 401(k) with company match
• Generous vacation and paid holidays package
• Company events, and lunches
• Work from home program - once eligible
• Referral Bonus

About Advantech

Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.

We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.

World-class Recognition

Advantech is an authorized alliance partner of both Intel® and Microsoft®. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019,Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand’s #5 best Taiwan Global Brand in 2018.

Work Authorization:

To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html

Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.