Application Engineer

OMEGA, Inc.; United States; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Healthy work-life balance

Continuous professional development

Innovative working environment

Job summary

OMEGA, Inc. is seeking a technical support engineer to assist customers with the implementation and configuration of Concurrent Real-Time products. This role includes providing detailed training, troubleshooting, and collaboration with R&D teams.

The ideal candidate holds a degree in Computer Engineering and possesses strong Linux and C/C++ skills. Fluency in English is essential, and prior experience in customer-facing roles is preferred.

Qualifications

• Strong understanding of kernel tuning and real-time operating systems.
• Experience with scripting languages and real-time scheduling.
• Knowledge of performance optimization techniques.

Responsibilities

• Provide technical implementation and support for product integration.
• Assist in customer setup and troubleshooting.
• Deliver training and technical workshops.

Skills

Linux internals knowledge

C/C++ development

Problem-solving skills

Communication skills

Fluency in English

Education

Bachelor's or Master's degree in Computer Engineering or related field

Tools

MATLAB/Simulink

Python

Bash

Job description

Key Responsibilities

• Provide technical implementation, configuration, and integration support for Concurrent Real‑Time products, including RedHawk Linux, iHawk real‑time servers, and simulation toolchains.
• Assist customers in system setup, benchmarking, latency optimization, and troubleshooting of real‑time environments.
• Deliver on‑site or remote customer training, demonstrations, and technical workshops.
• Collaborate with R&D teams to replicate issues, validate fixes, and contribute to product improvements.
• Develop and maintain technical documentation, solution guides, and best practices.
• Support pre‑sales activities by participating in technical presentations, proof‑of‑concept deployments, and requirements analysis.
• Partner with customers in aerospace, defense, automotive, and industrial sectors to ensure successful deployment and long‑term performance of their real‑time applications.
• Participate in system testing, performance evaluation, and custom configuration development as needed.
• Provide feedback to product management on feature requests and market needs.
• Travel internationally (approx. 15–25%) for customer engagements, training, and on‑site support.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related technical field.
• Strong understanding of Linux internals, kernel tuning, or real‑time operating system concepts.
• Experience with C/C++ development and scripting languages such as Python, Bash, or similar.
• Familiarity with real‑time scheduling, latency analysis, multithreading, or performance optimization.
• Excellent problem‑solving skills and ability to work directly with customers.
• Strong interpersonal, communication, and presentation skills.
• Fluency in English (additional European languages a plus).

Preferred Qualifications

• Hands‑on experience with Concurrent Real‑Time products or other real‑time Linux distributions.
• Experience in one or more industries such as aerospace & defense, automotive simulation, hardware‑in‑the‑loop (HIL) testing, robotics, or industrial control.
• Knowledge of networking, drivers, FPGA interfaces, or high‑performance computing.
• Background in real‑time simulation environments, such as MATLAB/Simulink‑based HIL systems.
• Prior experience in a customer‑facing engineering role.

What We Offer

At HBK, we believe in freedom with responsibility, enabling a healthy work‑life balance and continuous professional development. You will join an international team in an innovative and enjoyable working environment.

Learn more at https://www.hbkworld.com.