Application Engineer

Control Southern; Suwanee (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Control Southern is looking for an Application Engineer in Suwanee, Georgia, to provide engineering support and assist clients through quotation development and sales fulfillment. This role involves managing client inquiries, developing solutions, and ensuring products are delivered on time while adhering to logistics constraints.

The ideal candidate holds a Bachelor’s degree in Engineering and has two years of industry experience. Key skills include critical thinking, customer focus, and effective communication.

Qualifications

• Bachelor's degree in Engineering (B.S.) or equivalent required.
• Two years of industry-related experience preferred.
• Effective interpersonal and communication skills required.

Responsibilities

• Assist clients through engineering support, quotation development, and sales fulfillment.
• Engineer and quote products and services to clients.
• Manage the sales process from quote-to-cash.

Skills

Critical thinking

Customer focus

Mechanical aptitude

Problem solving

Professional communication

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

ERP software (IFS, Oracle, SAP)

CRM software (Salesforce, ACT!)

Job description

Position Title: Application Engineer

FLSA Status: Exempt

Reports to: Application Engineering Manager

Department: Isolation & Actuation Technologies

Control Southern believes that When Integrity Leads, Success Follows. https://www.controlsouthern.com/about-us/

Job Summary

The role of the Application Engineer is to directly assist our clients through engineering support, quotation development, logistics and sales fulfillment, as well as customer service activities in a defined sales territory. Work with internal teammates and customers through application consultations, product selections, and sales processes.

Principal Duties and Responsibilities

• Engineer, select, configure, and quote products and services to industrial process control clients.
• Formulate creative solutions to be delivered on time while working within logistic constraints.
• Own and direct the internal flow of quotes and orders for multiple business units.
• Develop technically sound final control process solutions that are beneficial for both the customer and Control Southern.
• Respond quickly and completely to requests for quotes, orders, technical support, etc.
• Ensure customer purchase orders are processed in a timely manner.
• Monitors, protects, and grows profit margins.
• Participate actively in training assignments and classes.
• Advocate on the customer's behalf any issues or problems with principal suppliers.
• Develop advanced understanding of unique technical specifications with awareness of customers' business constraints.
• Manage the sales process from quote-to-cash, including qualification of sales leads and requests using Sander Selling System processes and Challenger Sale philosophies.
• Support On-Call Emergency After Hours phone rotation (this could include receiving company issued cell phone at this time).

Technical Skills & Ability

• Demonstrate initiative, critical thinking skills, and self-discipline in personal development.
• Excel in a highly technical and multi-tasking environment.
• Show attention to detail, ability to identify and adhere to basic specification requirements including financial, scheduling, mechanical, and spatial constraints.
• Demonstrate solid mechanical aptitude.
• Exhibit strong professional communication skills.
• Display advanced problem solving and critical thinking skills when working through daily situations.
• Manage workload and prioritize tasks with some assistance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary. The ability to remain seated at keyboard for long periods of time during the workday.

Travel

As necessary. Five to ten days per year is typical.

Qualifications

A Bachelor's degree in Engineering (B.S.) or equivalent from a four-year college is required. Preferred areas of study include mechanical, chemical, biochemical, industrial, materials, and/or electrical engineering.

Two years industry related experience with preference for process control functions preferred.

Working knowledge of Microsoft Office suite applications required (Outlook, Excel, Word).

Exposure to Enterprise resource planning (ERP) software preferred (IFS, Oracle, SAP).

Experience with customer relationship (CRM) software preferred (Salesforce, ACT!).

Effective interpersonal and communication (oral & written) skills required.

Must be very customer focused.

Education

Bachelor of Engineering (required)

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.