Application Engineer

Schneider Electric North America

South Foxboro (MA)

Presencial

USD 102 000 - 152 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental and vision insurance

401(k) with match

Flexible work arrangements

Resumo da oferta

Schneider Electric is seeking an Application Design Engineer – Customer Project Support to act as a hands-on technical expert. You will help customers, System Integrators, and project teams deliver EcoStruxure Automation Expert (EAE) projects, reducing risk and accelerating deployment.

You will collaborate across architecture definition, validation, and implementation support, while building reusable assets and sharing best practices across global teams.

Qualificações

3–8 years in industrial automation, application engineering, or system integration.
Experience supporting customer projects through design, commissioning, and startup.
Strong debugging and troubleshooting in automation environments.

Responsabilidades

Support customer project execution throughout the EAE lifecycle.
Assist with design, architecture decisions, and deployment strategies.
Help customers adopt EAE best practices and avoid pitfalls.
Participate in technical reviews for project readiness and success.
Support FAT, SAT, commissioning, startup, and deployment phases.

Conhecimentos

Industrial automation

Customer engagement

Project delivery

Formação académica

Bachelor's degree in Electrical Engineering or related

Ferramentas

EcoStruxure Automation Expert

Descrição da oferta de emprego

The Application Design Engineer – Customer Project Support is a hands‑on technical expert responsible for helping customers, System Integrators, and project teams successfully deliver EcoStruxure Automation Expert (EAE) projects. The role focuses on reducing project risk, accelerating deployment, solving technical challenges, and ensuring successful adoption of EAE across customer applications.

The person works directly with customer project teams throughout the project lifecycle, from architecture definition and technical validation to implementation support, troubleshooting, commissioning assistance, and lessons learned. Acting as a trusted technical advisor, the Application Design Engineer helps customers overcome challenges, apply best practices, and leverage EAE effectively in real‑world applications.

By combining deep technical expertise, practical automation experience, and strong communication skills, the Application Design Engineer – Customer Project Support helps ensure successful project execution while building reusable assets, technical knowledge, and best practices for the broader EAE ecosystem.

WHAT YOU'LL DO

Support Customer Project Execution

Support customers, System Integrators, and project teams throughout the complete EAE project lifecycle.
Assist project teams with application design, architecture decisions, implementation approaches, and deployment strategies.
Help customers adopt EAE best practices and avoid common implementation pitfalls.
Participate in technical reviews to ensure project readiness and successful execution.
Support project teams during critical phases including FAT, SAT, commissioning, startup, and production deployment.

Architecture Validation & Technical Risk Reduction

Review customer architectures and implementation strategies to identify risks, gaps, and improvement opportunities.
Validate application designs, hardware architectures, software structures, and integration approaches.
Develop proof‑of‑concepts and validation activities when required to reduce project uncertainty.
Assess project complexity and provide recommendations to improve scalability, maintainability, performance, and reliability.
Collaborate with technical experts to resolve architecture and design challenges.

Troubleshooting & Technical Escalation Support

Investigate and resolve complex technical issues encountered during project execution.
Support debugging activities involving EAE applications, libraries, communications, integrations, and deployment environments.
Coordinate with R&D, product teams, and technical specialists when escalations are required.
Help customers identify root causes and implement corrective actions.
Maintain visibility of critical technical issues and ensure proper follow‑up until resolution.

Develop Reusable Technical Assets

Create reusable application templates, libraries, function blocks, CATs, and project accelerators.
Identify common customer requirements and transform them into reusable engineering assets.
Contribute to standardization efforts that simplify future project delivery.
Develop technical documentation, implementation guides, and deployment recommendations.
Share successful project patterns and best practices across the CoE and global EAE organization.

Enable Customers & System Integrators

Provide technical coaching and mentoring to customer engineering teams and System Integrators.
Deliver workshops, technical training sessions, and architecture reviews focused on project execution.
Help customers improve their understanding of EAE engineering methodologies and best practices.
Build execution capability within regional partner ecosystems.
Support knowledge transfer activities that improve customer autonomy and long‑term success.

Capture Feedback & Continuous Improvement

Act as the voice of project execution toward Global CoEs, Product Management, and R&D.
Capture customer feedback, project lessons learned, recurring issues, and enhancement requests.
Document technical findings, architecture decisions, troubleshooting activities, and project outcomes.
Contribute to customer success stories and reference projects.
Share feedback that can improve future EAE releases, libraries, documentation, and engineering processes.

Experience

3–8 years of experience in industrial automation, application engineering, system integration, controls engineering, or technical project delivery.
Experience supporting customer projects from design through commissioning and startup.
Proven experience troubleshooting and resolving technical challenges in industrial automation environments.
Experience working directly with customers, System Integrators, and multidisciplinary project teams.
Experience with EcoStruxure Automation Expert or similar software‑defined automation platforms is a strong advantage.

Technical Expertise

Strong understanding of industrial automation architectures and control systems including PLC, DCS, SCADA, HMI, and Edge solutions.
Experience with IEC 61499, IEC 61131‑3, or equivalent industrial programming environments.
Knowledge of software development, system integration, and industrial application design.
Experience with Linux and Windows environments, virtualization, containers, and modern software deployment methodologies.
Familiarity with industrial communication protocols including MQTT, OPC UA, Modbus, EtherNet/IP, and PROFINET.
Understanding of networking architectures, cybersecurity concepts, and IT/OT convergence.
Experience reviewing, validating, and troubleshooting customer system architectures.

Mindset

Customer-focused and motivated by helping projects succeed.
Strong problem‑solving and troubleshooting mentality.
Comfortable working under pressure during critical project phases.
Practical and hands‑on engineer capable of balancing technical rigor with customer needs.
Strong ownership and accountability for delivering successful outcomes.
Collaborative communicator able to work effectively with customers, partners, project teams, and global technical organizations.
Passion for sharing knowledge and helping others develop their EAE expertise.

Education

Bachelor's or Master's degree in Electrical Engineering, Automation, Computer Science, Software Engineering, Mechatronics, or a related technical field.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits‑it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short‑term incentives. The compensation range for this full‑time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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