Application Engineer

Hispanic Alliance for Career Enhancement; Paso Robles (CA); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Matching 401(k) Contribution

Health Savings Account

Educational Reimbursement

Vacation Policy

Annual Bonus Eligibility

Employee Stock Purchase Plan

Job summary

Hispanic Alliance for Career Enhancement is seeking an Application Engineer I in Paso Robles, California. The role focuses on evaluating Zurn products, providing technical training, and assisting customers with engineering solutions. Ideal candidates should have a BS in Mechanical Engineering or related field, and be able to work with customers effectively. The position offers a salary between $71,000 and $75,000, alongside comprehensive benefits including medical insurance, 401(k) matching, and vacation time.

Qualifications

• 0-1 years experience in Mechanical Engineering or related area.
• Ability to read and interpret engineering drawings and process schematics.
• Ability to travel up to 10%.

Responsibilities

• Evaluate usage and application of products in customer systems.
• Provide technical assistance to customers and internal teams.
• Train others on engineering concepts and product installation.

Skills

Teamwork

Presentation skills

Project management

Verbal/written communication

Education

BS in Mechanical Engineering or related field

Tools

Microsoft Office Suite (Power Point, Excel, Word, Access, Teams, SharePoint)

Job description

Application Engineer

The Application Engineer I researches, collects, and reports information on the ability and capacity of company products and competing equipment to internal and external customers. The Application Engineer is responsible for product training and advanced technical support.

Key Accountabilities

• Evaluates the usage and application of Zurn products in the design of customer systems, including fire protection, plumbing, and irrigation systems in multiple markets
• Provides technical product, design, and troubleshooting assistance to internal and external customers
• Trains others on fluids engineering concepts, plumbing codes, fire codes, industry performance standards, and product installation techniques
• Determines functional condition for returned goods through performance inspections and assists Quality Assurance with documenting inspection reports
• Liaises with the sales team as a technical expert, through layout drawings, hydraulic calculations, research memos, compliance reports
• Creates presentations and product comparisons for sales assistance and training
• Presents live, virtual, or pre-recorded product knowledge training to internal employees, customers, sales reps, distributors, and contractors
• Represents Zurn in the field during installation, troubleshooting, or other post-sales support including witness testing at a site or lab for insurance claims
• Drives continuous improvement activities within the group through ownership of the process plan
• Expedites customer resolutions by coordinating actions and feedback from customer care, quality, and engineering. Utilizes SWOT analysis to review internal and competitive products
• Collaborates with the New Product Development (NPD) team to create specification documentation to aid with the spec share growth and GTMS strategy
• Assists the NPD team with BETA Testing Process by identifying potential opportunities, helps obtain feedback and monitor product performance to support the GTMS strategy

Qualifications/Requirements

• BS in Mechanical Engineering or other technical discipline with 0-1 years of experience, or 2 years of experience in a related area in lieu of a degree
• Experience with Microsoft Office Suite (Power Point, Excel, Word, Access, Teams, SharePoint)
• Teamwork, presentation, project management, and verbal/written communication skillsAbility to read and interpret engineering drawings and process schematics
• Ability to work effectively and professionally at all levels of the organization
• Ability to work directly with customers on a daily basis
• Ability to travel up to 10%

Compensation and Benefits

Salary Range: $71,000 - $75,000

• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Educational Reimbursement
• Matching Gift Program
• Up to 3 weeks starting Vacation (may increase with tenure)
• 12 Paid Holidays
• Annual Bonus Eligibility
• Employee Stock Purchase Plan – purchase company stock at a discount!

Equal Opportunity Employer – Minority/Female/Disability/Veteran