Application Engineer

Socket.dev; Kimberly (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Crane seeks a capable engineer-seller to utilize sales and technical capabilities to grow Crane’s business within an assigned market.

You will develop and maintain product and application knowledge to service internal and external customers, support major projects, and assist sales and management with critical information. This role requires a customer-focused, organized, and adaptable professional.

Qualifications

• Bachelor’s degree in a related engineering field preferred.
• Minimum of one-year related experience and/or training; or equivalent combination of education and experience.
• An engineering professional with appropriate industry/educational experience.
• A customer-service focused individual that successfully responds to technical and non-technical customer and employee inquiries.
• An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
• A well-organized and self-directed team player.
• Ability to work with various computer programs including vendor-based software.

Responsibilities

• Demonstrates and promotes Crane’s core values.
• Develops and maintains product and application knowledge to service customers.
• Supports and informs sales and management staff of major projects; assists office and warehouse staff with information.
• Provides customer and employee product training and sales call technical support.
• Provides technical sales and marketing support to Crane customers and staff.
• Provides the highest quality quotations for the specific application as outlined by the customer or Account Manager.
• Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
• Develops product and application knowledge to service customers and staff.
• Assists in planning and participates in trade shows as needed.
• Performs other duties as assigned.

Skills

Customer-service

Organized

Self-directed

Team player

Multi-tasking

Communication

Education

Bachelor’s degree in engineering

Tools

Vendor-based software

Job description

Description

Summary

Utilizes sales and technical capabilities to grow Crane business within an assigned market.

Duties and Responsibilities

• Demonstrates and promotes Crane’s core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
• Develops and maintains the product and application knowledge necessary to service internal and external customers within the assigned market.
• Supports and keeps sales and management staff informed of major projects; assists office and warehouse staff with application and product information.
• Provides customer and employee product training and sales call technical support.
• Provides technical sales and marketing support to Crane customers and staff.
• Provides the highest quality quotations possible for the specific application as outlined by the customer or Account Manager.
• Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
• Develops the product and application knowledge necessary to service the needs of our customers and sales staff.
• Assists in planning and participates in trade shows as needed
• May perform other duties as assigned.

Requirements

Job Specifications

• Bachelor’s degree in a related engineering field preferred.
• Minimum of one-year related experience and/or training; or equivalent combination of education and experience.
• An engineering professional with appropriate industry/educational experience.
• A customer-service focused individual that successfully responds to technical and non-technical customer and employee inquiries.
• An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
• A well-organized and self-directed team player.
• Ability to work with various computer programs including vendor-based software.

Working Conditions

Work is generally performed in a typical office environment. The employee is occasionally required to work within the service area which requires personal protective equipment such as eye and foot protection.

Disclaimer

The information on this description has been designed to indicate the general nature and level of work performed by an employee within this job. It is not designed to contain or be interpreted as an all-inclusive list of all duties, responsibilities and qualifications required of employees assigned to this job. This description is not a contract for employment and the content may be changed at any time.