Application Engineer

Twin Staffing Inc.; Farmington Hills (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Twin Staffing Inc. in Farmington Hills, MI seeks an experienced Sales Support specialist focused on Aftermarket Tooling, Abrasives, Spare Parts, and promoting Service.

You will develop customer relationships through technical expertise, service and support, and travel to customer sites as needed. Responsibilities include growing the abrasive and tooling business to new applications and customers, maintaining current business, acting as the technical expert for abrasives and tooling solutions,

Qualifications

• Knowledge of honing abrasives and related manufacturing processes.
• Tool cleaning and assembly skills.
• Ability to discuss diamond and borazon abrasives.
• Willingness to travel to customer sites.
• Ability to check tool for proper grind.
• Ability to adjust machine parameters for stone trials.

Responsibilities

• Develop business case for new customers and abrasive applications.
• Formulate solutions to meet customer requirements.
• Meet with abrasive customers to ensure offerings meet needs.
• Grow the abrasive and tooling business to new applications and customers.
• Maintain current business and act as the technical expert for abrasives and tooling.

Skills

Abrasives know-how

Tool handling

Diamond/Borazon abrasives

Travel to customer sites

Grind inspection

Machine parameter adjustment

Goal setting & self-management

Job description

Position Overview (Description) - Farmington, MI

Major Areas of Responsibility:

• Support Sales as they relate to Aftermarket Tooling, Abrasives, Spare Parts and promoting Service.
• Seek out, grow and develop abrasive and tool rework opportunities.
• Review customer processes, and suggest and act on improvements, and optimizing customer tooling
• Develop customer relationships thru technical expertise, service and support.

Primary Objectives:

• Grow the abrasive and tooling business to new applications and customers.
• Keep and maintain all current business.
• Act as the technical expert for abrasives and tooling solutions.
• Generate revenue by sales.
• Earning Customer Loyalty and Trust.

Specific Responsibilities of the position:

Develop business case for new customers and abrasive application. Formulate solutions and meet customer requirements to grow the abrasive and tooling business

Meet with all Abrasive customers to ensure we are providing them with what is needed and expected.

Required Skills and Abilities:

• Knowledge of honing abrasives and related manufacturing processes
• Tool cleaning and assembly
• Be able to discuss diamond and borzon abrasives
• Be willing to travel to all customer sites
• Be able to check tool for proper grind
• Be able to adjust machine parameters to successfully complete stone trials and tests
• Capable of setting goals and working with minimal supervision to achieve the goals