Application Engineer

Northrich Company; Cleveland (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Northrich Company in Cleveland is seeking an Application Engineer to work with inside and outside customers, coordinating with Outside Sales Engineers and Project Engineers to ensure accurate equipment selection and estimation.

You will estimate equipment projects, select mechanical equipment from our line card, scope equipment, complete submittals for approval, and respond promptly to customer inquiries with quotes.

Qualifications

• Bachelor’s Degree in Engineering is required.
• Co-op or internship in engineering is preferred.
• Proficient in Microsoft Office Word & Excel; basic PC skills.

Responsibilities

• Estimate equipment projects, coordinating with Outside Sales Engineers
• Selecting mechanical equipment based on our line card of products
• Scoping equipment and reviewing with Outside Sales Engineers
• Complete equipment submittals for approval
• Receive incoming phone calls and emails from customers and quote equipment to customers
• Be responsible and responsive to internal and external customers

Skills

Time management

Interpersonal skills

Planning

Customer focus

Communication

Active listening

Education

Bachelor’s Degree in Engineering

Tools

Microsoft Office (Word & Excel)

Job description

The Application Engineer interacts with inside and outside customers and coordinates with Outside Sales Engineers and Project Engineers.This role is responsible for accurate equipment selection and estimation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Estimate equipment projects, coordinating with Outside Sales Engineers
• Selecting mechanical equipment based on our line card of products
• Scoping equipment and reviewing with Outside Sales Engineers
• Complete equipment submittals for approval
• Receive incoming phone calls and emails from customers and quote equipment to customers
• Be responsible and responsive to internal and external customers

COMPETENCIES:

• Time Management- Uses time effectively and efficiently.
• Interpersonal Skills- Relates well to all kinds of people inside and outside the organization.
• Planning- Accurately scopes out the length and difficulty of tasks and projects, sets objectives and goals and breaks down work into the process steps necessary to get things done.
• Customer Focus- Dedicated to meeting the expectations and requirements of customers. Acts with customers in mind. Establishes and maintains effective relationships with Account Executives and gains their trust and respect.
• Communication- Ability to communicate orally and in writing, with clarity and good effect.
• Action Oriented- Enjoys working hard. Is action-oriented and full of energy for the things seen as challenging. Seizes more opportunities than others. Reacts quickly to critical situations.
• Active Listening- Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

QUALIFICATIONS:

• Education and/or Experience- Bachelor’s Degree in Engineering is required.
• Experience- None required, co-op or internship in engineering is preferred
• Computer Skills- To perform this job successfully, an individual should be proficient in personal computer skills including email, record keeping, routine database activity.Microsoft Office Word & Excel required.

WORK ENVIRONMENT:

The noise level in the work environment is usually low to moderate with an open office and a social/learning environment and weekly onsite training. The individual frequently works in a controlled climate. The individual may occasionally visit customer job sites.