Application Engineer

ManpowerGroup; Austin (TX); Presencial; USD 104.000 - 127.000; Jornada completa

Descripción de la vacante

Systems & Test Engineering is seeking an Application Engineer to join the Systems Support team in Austin, TX. The role focuses on post-delivery support for complex test systems, combining hardware and software expertise with clear customer communication.

Ideal candidates will have DoD clearance or the ability to obtain one, strong problem-solving skills, and the ability to work in fast-paced customer-facing environments while driving issues to resolution.

Formación

• Bachelor's or Master's degree in computer/electrical engineering, information systems, or related field.
• 7+ years of relevant industry experience with customer-facing roles.
• DoD Secret Clearance or ability to obtain one.
• Strong understanding of test engineering, electronics, and computer architectures (LabVIEW, PXI).
• Ability to lift up to 40 lbs and work in fast-paced customer environments.

Responsabilidades

• Support site acceptance testing, commissioning, training, and startup activities for complex, custom test systems.
• Voice of the customer: communicate needs, issues, and insights to product/business teams for improvement.
• Provide first-line technical support, coaching, and training to customer personnel.
• Own issues through resolution: troubleshoot, reproduce, document findings, coordinate cross-functional support.
• Support on-site service, repair, and installation; participate in customer installation and training programs.

Conocimientos

Customer-facing experience

Problem solving

Technical communication

Cross-functional collaboration

Educación

Bachelor's or Master's in Electrical/Computer Engineering

Herramientas

NI LabVIEW

PXI Platform

Automated test software

Descripción del empleo

Our client, Systems & Test Engineering is seeking a Application Engineer to join their team. As a Application Engineer, you will be part of the Systems Support organization supporting customer-facing postdelivery support for complex, custom test systems. The ideal candidate will have strong problem-solving skills, technical expertise across hardware and software, and the ability to communicate clearly with customers and engineering teams, which will align successfully in the organization.

Job Title: Application Engineer

Location: Austin, TX

Pay Range: $58.44

What's the Job?

• Support site acceptance testing, commissioning, training, and startup activities for complex, custom test systems.
• Act as the voice of the customer by communicating technical needs, issues, and insights to product and business teams to drive continuous improvement.
• Provide first-line technical support, coaching, and training to customer personnel, helping teams operate systems effectively.
• Own issues through resolution by troubleshooting, reproducing problems, documenting findings, and coordinating cross-functional support.
• Support on-site service, repair, and installation of company systems and products, and participate in customer installation and training programs as needed.

What's Needed?

• Bachelor's or Master's Degree in Computer Engineering, Computer Science, Information Systems, Systems Engineering, Electrical Engineering, or equivalent experience.
• 7+ years of relevant industry experience, including customer-facing roles.
• DoD Secret Clearance or ability to obtain one.
• Strong understanding of test engineering, electronics, and computer architectures, including experience with NI platforms (LabVIEW, PXI) and automated test software.
• Ability to lift/pull up to 40 lbs. of test equipment and willingness to work in fast-paced, customer-facing environments.

What's in it for me?

• Opportunity to make a direct impact by improving system uptime and helping customers maximize test system effectiveness.
• Hands-on role that blends troubleshooting, documentation, and cross-functional coordination to drive issues to closure.
• Clear pathway to contribute design-for-serviceability feedback during engineering project meetings.
• Structured onboarding and training period with a mix of on-site and remote collaboration.
• Engagement with real-world test & measurement challenges across hardware and software integration.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.