Application Engineer

Valmet; Appleton (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Applications to enhance customer satisfaction through timely and precise quotations. This role is pivotal in bridging technical sales with customer requirements, ensuring that products are tailored to meet specific needs. With a focus on independent work and collaboration across departments, the successful candidate will analyze current processes and guide others in their expertise. If you are motivated and have a strong technical background, this opportunity offers a chance to make a significant impact in the machinery manufacturing sector.

Qualifications

• 2-5 years of experience in technical sales or related field.
• Strong understanding of customer requirements and technical specifications.

Responsibilities

• Prepare accurate quotations based on customer requirements and expectations.
• Respond to technical inquiries from sales and customers.
• Liaise with product management to modify products according to customer needs.

Skills

Quotation Writing

Technical Sales Knowledge

Customer Service

Education

Bachelor's Degree in Engineering or related field

Job description

Senior Manager - Applications at Valmet Inc.

Paper machine experience and/or applications/quotations writing is a plus, but more importantly, we are looking for a motivated individual who understands how to provide timely and accurate quotations to customers.

Responsibilities:

1. Prepare quotations to customers to meet their technical requirements and expectations, commercial conditions from sales, and delivery times from the factory.
2. Respond to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services.
3. Support sales and the distribution channel, managing complaints and issues affecting customer orders, liaising where necessary with sales, service, finance, and operations to resolve order issues.
4. Follow systems specifications and formalized representations of solutions (for example, flow charts, models) to configure systems that meet customer needs.
5. Liaise with product management to ensure that products and services are modified, configured, and installed according to customer needs.

Work complexity and business impact:

Works independently to complete given assignments, carrying out day-to-day technical sales activities. Analyzes and improves current ways of working and may guide others within their area of expertise.

Typical minimum relevant experience required: 2-5 years

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Machinery Manufacturing