Application Developer

Mettler-Toledo; Columbus (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Tuition reimbursement

Parental leave

Job summary

METTLER TOLEDO, LLC is seeking a project support professional to assist the sales team during scoping, participate in RFP/RFQ responses, and lead conference calls with clients and resources to ensure successful implementation.

You will coordinate delivery, installation and configuration of hardware and software, act as the MT, LLC Project Manager, and monitor task progress to ensure on-time delivery.

Qualifications

• Minimum of three (3) years of experience in a hardware/software support role, help desk or systems implementation.
• Experience with SPC, weighing systems or batch/formulation software is a plus.
• Strong understanding of Networking, client-server environments and IT best practices.
• Proficient with Windows OS and MS Office applications including Visio and Project.

Responsibilities

• Assist Sales Teams during project scoping to ensure feasibility and respond to RFPs/RFQs as needed.
• Lead conference calls between MT, contractors and clients to ensure successful implementations.
• Coordinate delivery, installation and configuration of hardware/software.
• Act as MT, LLC Project Manager for internal and external resources.
• Monitor progress of project tasks and milestones to ensure on-time delivery.

Skills

Technical support

Help Desk

Networking

Windows OS

Troubleshooting

SPC concepts

Education

Bachelor's degree (technical)

Tools

Microsoft Office

Visio

Microsoft Project

SQL Server

Job description

Our Opening and Your Responsibilities

• Assist the Sales Team(s) (internal METTLER TOLEDO, LLC associates and/or Authorized Distributors) during the project scoping phase to ensure feasibility. Involvement in RFP/RFQ responses as required.
• Serve as the leader of conference calls between METTLER TOLEDO, LLC resources, Contracted Resources (when necessary) and our client to ensure the successful implementation of assigned project(s).
• Coordinate delivery, installation and configuration of hardware and/or software (as required) for assigned project(s).
• Act as the METTLER TOLEDO, LLC Project Manager for both internal (and external resources when required).
• Manage and monitor the progress of project tasks/milestones to ensure on-time delivery of assigned project(s).
• Author/Create assigned project document(s) - such as training material(s), process/business analysis, etc. - as required.
• Perform essential implementation and training tasks during the project life cycle.
• Report project status via E-Mail and/or on Team Conference calls to IND Tech Support ServicesSoftware Solutions Manager on a weekly basis (or sooner if issues arise) to ensure billing accuracy and visibility of possible issues.
• Ensure client satisfaction and obtain appropriate project sign-off documents (as required), verify a signed SoftwareCare Contract Support Agreement (if necessary) is in place as well as file the proper support documentation with the Support Team.
• Assist the Support Team with incoming phone calls for system support on related products as necessary.
• Assist the Support Team with troubleshooting and isolation of more complex issues as necessary.

What You Need to Succeed

• Must have a minimum of three (3) years of experience in a hardware/software support role (i.e. - Help Desk, Desktop Support, etc.), application development role and/or systems implementation role.
• Experience in, exposure to and/or understanding of Statistical Process Control (SPC), Batching/Formulation software, Weighing Systems and/or Application Development is a plus.
• Bachelor's Degree with a technical major required.
• CompTia A+ Certification and/or Microsoft MCITP is a plus.
• Must have a strong understanding of Networking, Client-Server environments, Hardware/Software Troubleshooting and general Information Technology practices and standards.
• Must have a strong understanding of Windows Operating Systems and Windows-based applications including but not limited to: Microsoft Windows Desktop and Server Operating SystemsXP Professional, Microsoft Windows7/8 Professional, Microsoft Windows Server 2003/2008/2012, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft OutlookOffice, Microsoft, including Visio and Microsoft Project is a must. Furthermore, a general understanding of Microsoft SQL Relational Database Management System 2005/2008/2012 is a must.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.