Application Coordinator II-Epic

Johns Hopkins Medicine; Hanover (MD); On-site; Full time

Job summary

An opportunity at Johns Hopkins Health Plans for an Epic Application Coordinator focusing on enhancing healthcare delivery through Epic systems. The role emphasizes configuration, management of workflows, and collaboration across teams, with a commitment to diversity, inclusion, and employee well-being.

Benefits

Medical, Dental, and Vision Insurance

403B Savings Plan with employer contribution

Paid Time off & Paid holidays

Employee and Dependent Tuition assistance

Health and wellness programs

Qualifications

• Two years experience in Epic Configuration required.
• Epic certification preferred, ideally in Tapestry Utilization Management.
• Understanding of the Agile process.

Responsibilities

• Implement and maintain Epic Tapestry Utilization Management workflows.
• Facilitate complex application enhancements.
• Create detailed documentation for system design.

Skills

Communication

Epic Configuration

Problem Solving

Agile Process Understanding

Education

Baccalaureate degree in education or health-related field

Tools

Epic Systems

Job description

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Job Details

Requisition #:

654090

Location:

Johns Hopkins Health Plans,
Hanover,
MD 21076

Category:

Information Technology

Schedule:

Day Shift

Employment Type:

Full Time

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.

What awaits you:

• Work-life balance - This is a remote role! (Applicants working from MD, DC, VA, PA, DE and FL will be given first consideration)


• Medical, Dental, and Vision Insurance.


• 403B Savings Plan w/employer contribution.


• Paid Time off & Paid holidays.


• Employee and Dependent Tuition assistance benefits.


• Health and wellness programs and MORE!

Who you are:

As an Epic Application Coordinator, you bring your Epic configuration experience and understanding of clinical/business operations workflows and system configuration to the table and you don't disappoint. You design, configure, validate, and repeat. Then you facilitate complex application and systems enhancements or upgrades along the way. You are highly effective in your communication (verbal and written) because you know the value of establishing working relationships that foster optimal quality teamwork and education, especially when working remotely. And, having potentially worked in an Epic silo before, you are excited to expand your knowledge base across all Epic master files and other Epic applications.

What you'll do:

• Implement and maintain Epic Tapestry Utilization Management workflows (inpatient, outpatient and pharmacy)


• Implement and maintain Authorization requests and response workflows through Payer Platform eMPA and other vendors using 278R and 275s.


• Facilitate complex application and systems enhancements or upgrades


• Analyze and resolve complex system problems


• Create detailed documentation, including but not limited to: system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements

What you'll bring:

• Two years experience in Epic Configuration.


• Baccalaureate degree, education or health related field with educational courses. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years experience-for-one year education basis.


• Epic certification is highly preferred
  
  
  
  • Ideally, the certification would be in Tapestry Utilization Management but we are open to other Epic certifications
  
  
  • You will be required to complete and pass certification in assigned Epic application module(s) within 120 days of employment in this role.
  
  
  
  


• Experience implementing Tapestry UM workflows to include:
  
  
  
  1. ASA Table configuration
  
  
  2. TAT
  
  
  3. Letter templates
  
  
  4. AUT/AUG Framework
  
  
  
  


• Understanding of the Agile process and know how to manage the tasks presented to you

Who we are:

Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP is a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, at Johns Hopkins Health Plans, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.

Salary Range: Minimum $33.41/hour - Maximum $58.48/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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