Application Coordination, Americas

L-ACOUSTICS Inc; United States; Hybrid; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Hybrid work policy

Health benefits

Internal mobility

International team

Career development

Zusammenfassung

L-Acoustics in Nashville, TN seeks an organized Application Coordinator to align cross-functional teams, suppliers, and clients. You will manage training seminars, show demos, calibrations, and premises visits, ensuring on-time delivery and clear communication.

You will handle CRM data, plan continuous improvement, and maintain strong English and Spanish communications, with Portuguese a plus. The role blends logistics, customer support, and project coordination in a dynamic, international

Qualifikationen

• Bilingual English and Spanish required (read/write/speak).
• Portuguese/Brazilian a plus and LATAM business culture familiarity preferred.
• 2+ years in a similar application/support/coordination role is expected.

Aufgaben

• Organize training seminars from A to Z at premises, customer site, or online.
• Coordinate calibration, show assistance, demos and premises visits with resources and timelines.
• Manage CRM data: Contacts, Accounts, Opportunities, Appointments, and follow-ups for continuous improvement.
• Collaborate with Application Engineers and cross-functional teams to align schedules and communications.

Kenntnisse

English/Spanish

Interpersonal skills

Tools

MS Office

Power BI

Dynamics CRM

ERP knowledge

Jobbeschreibung

L-Acoustics is the world leader in premium professional sound systems for live events. From world-class artists on tour, to major music festivals in every genre, to opening and closing ceremonies of planetary sporting events, we are the trusted choice of event professionals who require extreme reliability and fidelity show after show. Designed and manufactured in Europe, and available in 80 countries globally, L-Acoustics employs over 1300 people worldwide, with 20% of team resources devoted to R&D and application. Our products are built to the highest professional and sustainable standards, which we, continue to define and elevate.

We are seeking an organized, proactive Application Coordinator to ensures that every application support request is delivered with the right human, technical, and logistical resources while keeping all internal and external stakeholders aligned on schedules and expectations. You will coordinate cross-functional teams and external partners to deliver high-quality support and customer-facing activities on time and within scope. Strong verbal and electronic communication skills are needed to ensure the organization, prioritization, and dissemination of essential information in a timely manner.

Training Seminars

Organize training from A to Z at L-Acoustics premises or at a customers’ or online: customer exchanges, trainer’s booking, location availability, schedule/equipment/participants confirmation, logistics, training interests tracking.

Calibration

Ensure technical, logistical and human resources are available and booked, respect time slot limitations and deadlines.

Show assistance

Respect customer’s constraints (technical, timing, etc.) and L-Acoustics requirements.

Demos

Plan and organize all demos at customers’, venues, and L-Acoustics premises, define the needs, make the corresponding space and people bookings.

Premises visits

Plan & organize visits for guests.

CRM

Business section: Contacts / Accounts / Opportunities / Appointments / Connections. Training section: Seminars / Sessions. Data management, monitoring/creation/update Continuous Improvement: Monitor and adapt to processes in use, with a constructive eye to improve working methodology. Participate to the elaboration of new processes on tools or new tasks.

Continuous Improvement

Monitor and adapt to processes in use, with a constructive eye to improve working methodology. Participate to the elaboration of new processes on tools or new tasks.

Qualifications

• Bilingual or highly advanced in English and Spanish (read/write/speak, high level).
• Portuguese/Brazilian will be a plus.
• Expertise of LATAM business culture.
• Minimum of 2 years of experience in a similar position.
• Technology savvy with good working knowledge of MS Office Suite, PowerBi, Dynamics CRM and ERP knowledge is a plus.
• Thrive in a dynamic cross functional and multi-cultural environment.

Soft skills

• Autonomous, organized, and rigorous; able to manage time, priorities, stress, and deadlines.
• Strong interpersonal and multicultural communication skills, with clear and customer-focused messaging.
• Solution-oriented, resilient, and flexible; able to adapt to unexpected situations and propose alternatives.
• Respectful of established processes while suggesting improvements when relevant.
• Proactive: anticipates needs, follows up on pending projects, and keeps response times short.
• Capable of handling multiple tasks and project stages simultaneously.
• Comfortable asking questions or seeking guidance when new cases arise.
• Maintains close collaboration with Application Engineers and stays alert to emerging needs or issues.
• Embrace our values: Connection - Creativity - Passion - Courage!

Location : Nashville, TN - USA

What we offer

• Hybrid work policy with remote flexibility
• Comprehensive health benefits to support you and your family.
• Opportunities for internal mobility and career advancement
• A collaborative, international work environment driven by innovation.
• Employee events and initiatives that foster community and creativity.
• Access to the company’s CSE (Comité Social et Économique), offering cultural, leisure, and social benefits.
• A strong focus/emphasis on work-life balance
• L-Acoustics supports personal/professional development, diversity, and community engagement - ensuring that every newcomer feels empowered to grow, contribute, and thrive from day one.
• We recognize that talent is multifaceted.
• Our commitment to valuing each individual, giving equal opportunities to all and building a team enriched by a variety of backgrounds and experiences.
• What matters most to us is your passion, your expertise, and your drive to grow.
• We believe in creating an environment where people can do their best work and thrive together.

Our values

Our values are the convictions that we consider to be particularly important to us, those that constitute our essential points of reference, that we use to make our most crucial choices, and that therefore largely guide our actions and behavior.

Passionate:

• - Act with optimism and determination
• - Give your best to deliver the best quality
• - Commit to achieve your goals

Creative:

• - Challenge the status quo
• - Value all ideas
• - Be open minded & embrace changes

Courageous:

• - Choose the best versus the easiest
• - Take measured risks
• - Take and assume responsibilities

Connected:

• - Act as a team
• - Respect everyone and enrich each other
• - Understand and bond with partners

Learn more about our vision, our team, and our culture at careers.l-acoustics.com