Application Consultant

US132 Guidehouse Digital, LLC; Washington (District of Columbia); On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Paid time off & Holidays

Parental Leave & 401(k) Retirement

Job summary

Guidehouse is seeking an Application Consultant to configure IBM MREF to match TRIRIGA functionality and support requirements sessions, testing, and post-deployment support for a premier law enforcement agency in Washington, DC.

Responsibilities include documenting business requirements, aligning workflows across Real Estate, Project Management, Space Management, and Operations & Maintenance, and providing Tiered helpdesk support. Requires TS clearance and US citizenship.

Qualifications

• FOUR (4) years of experience as a business analyst.
• Experience supporting testing and system deployments, as well as requirements validation.

Responsibilities

• Configure IBM MREF to parity with TRIRIGA functionality.
• Support requirements sessions, workflow maintenance, testing, and post-deployment support.
• Document as-is business processes and to-be functional requirements for validation reports.
• Align MREF with Real Estate, Project Management, Space Management, and O&M; route enhancements for approval.
• Maintain current MREF workflows and modify as needed.
• Provide tiered helpdesk and functional support via SJIRA or similar ITSM tool.
• Support UAT testers and track defects within severity timelines.
• Assist AskFinance during post-deployment hypercare.
• Configure UAT environment with production-representative data and active integrations.

Skills

Business Analysis

Requirements validation

Education

Bachelor's degree

Tools

IBM MREF

IBM TRIRIGA

SJIRA

Job description

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: None Clearance Required: Active Top Secret (TS)

What You Will Do

Supporting a premier law enforcement agency, the Application Consultant performs functional configuration of IBM MREF to achieve, at a minimum, parity with current legacy TRIRIGA functionality. Supports requirements sessions, workflow maintenance, testing, and post-deployment functional support under the direction of the Lead Application Consultant. Support structured requirements sessions with client stakeholder groups within the first 90 calendar days of award; document as-is business processes and to-be functional requirements for the Functional Requirements Validation Report. Document business requirements to configure MREF to align at a minimum with current system functions across Real Estate, Project Management, Space Management, and Operations and Maintenance; route all enhancements for government and stakeholder approval before implementation. Maintain current system and MREF workflows and provide modifications where required. Recommend configuration and workflow updates to adapt to evolving stakeholder requirements and recommend improvements in usability. Provide tiered helpdesk and functional support via SJIRA or other ATS-approved systems; track, diagnose, and resolve application defects and data errors. Support testers executing UAT scenarios, track defects, and resolve findings within government-assigned severity timelines. Provide functional support to AskFinance during scheduled virtual office hours in support of post-deployment hypercare. Support configuration of the UAT environment with production-representative data and active integrations.

What You Will Need

• FOUR (4) years of experience as a business analyst.
• Experience supporting testing and system deployments, as well as requirements validation.
• Bachelor's degree (FOUR (4) additional years of relevant experience may be substituted for formal education).
• US Citizenship is required.
• An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance.

Nice to have

• IBM MREF and IBM TRIRIGA functional experience Three (3) years of IWMS/CAFM or enterprise asset management application configuration experience, including at least two (2) years with IBM TRIRIGA and/or IBM Maximo/MREF.
• Facilities and real estate business processes: lease abstraction and execution, space allocation and chargeback, work order and preventive maintenance, inventory, and contact center intake.
• Requirements elicitation and traceability to source inputs.
• Defect intake and resolution in SJIRA or an equivalent ITSM toolset.
• Functional test case authoring and UAT support.
• IBM Certified Associate/Deployment Professional - Maximo Manage or MREF; IBM TRIRIGA Application Platform certification.

Salary

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care
• Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Company Overview

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com