Application Analyst/Trainer III

Singing River Health System; Pascagoula (MS); On-site; USD 70,000 - 95,000; Full time

Job summary

Singing River Health System is seeking an Application Analyst III to join our Information Systems team in Pascagoula, MS. The role focuses on advanced knowledge of applications, serving as a bridge between vendors, end users, and IT staff to tailor systems to organizational needs.

The analyst performs complex workflow analyses, data collection, and report details, coordinating with stakeholders to ensure project success.

Qualifications

• Three to four (3-4) years’ experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system.
• Experience with hospital or clinic information systems and vendor interfaces.
• Current Epic certifications or the ability to obtain them.
• Bachelor’s Degree in computer science or related field or equivalent experience preferred.

Responsibilities

• Act as a bridge between vendors, end users, and team members to tailor systems to the organization's needs.
• Perform in-depth analyses of workflows, data collection, and report details.
• Coordinate status updates with end users and stakeholders on projects.
• Assist in complex analytics and support for Revenue Cycle and Ambulatory applications.

Skills

Project management

Communication

Epic applications

Education

Bachelor’s Degree in computer science or related field

High school diploma or equivalent

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift

Monday-Friday 8am-430pm

Location

• Remote Alabama
• Remote Florida
• Remote Georgia
• Remote Louisiana
• Remote Mississippi
• Remote North Carolina
• Remote South Carolina
• Remote Tennessee
• Remote Texas
• Singing River Pascagoula Hospital

Job Description Summary

Job Description Position Overview: The Application Analyst III has advanced knowledge of each appropriate application and serves as a bridge between vendors, end users and team members. The Analyst III conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing in-depth and complex analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst III is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High school diploma or equivalent required. Bachelor’s Degree in computer science, mathematics, clinically related field or experience may be considered.

License

As appropriate for the Team the Analyst III will be hired into. Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc.

Certifications

Current certifications in Epic applications. Must maintain Epic certification(s) including the completion of required training to maintain certification.

Experience

A minimum of three to four (3-4) years’ experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings. Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required. Project management execution experience on medium to large projects required.

Reports to

Manager Information System Revenue Cycle & Ambulatory or Manager of Clinical Applications.

Supervises

None

Physical Demands

Work is moderately sedentary: involves sitting with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard, copier, and 10-key. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours. Work requires participation in a rotating on-call schedule with other members of the Epic team.

Mental Demands

Must have knowledge of applicable operations for which the position requires. Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently. Work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities.

Special Demands

Must demonstrate a thorough understanding of workflows in order to design and execute software solutions that solve business or clinical problems. Must have intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio). Out of state travel for education purposes required. Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation. If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.