Application Analyst/Trainer II - Epic Professional Billing

Singing River Health System; Pascagoula (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

Singing River Health System seeks an Application Analyst II to bridge vendors, end users, and IT teams, ensuring applications fit clinical and operational needs.

The role requires Epic certifications, 2+ years in healthcare information systems, and strong analytic and communication skills to support workflows, reporting, and system interfaces across hospital and clinic settings.

Qualifications

• Two years minimum experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, hospital or clinic setting.
• Experience with healthcare system databases and interfaces or with a vendor in a healthcare environment is required.
• Epic certifications, and maintenance of Epic certification(s) are required.

Responsibilities

• Serve as a bridge between vendors, end users and team members to tailor applications to organizational needs.
• Assist in analyzing workflows, data collection, report details, and technical issues related to applications.
• Coordinate communication with end users and operational stakeholders and provide status updates.

Skills

Analytical thinking

Communication

Healthcare IT

Education

High school diploma

Bachelor's degree in computer science/math/clinically related or equivalent experience

Tools

Epic applications

MS Office (Word, Excel, Access, PowerPoint)

Job description

At Singing River Health System, caring isnt just part of the job its in our DNA. Whether were saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift

Mon-Fri 8am-430pCST

Location:

Remote Alabama, Remote Florida, Remote Georgia, Remote Louisiana, Remote Mississippi, Remote North Carolina, Remote South Carolina, Remote Tennessee, Remote Texas, Singing River Pascagoula Hospital

Job Description Summary

Job Description

Position Overview

The Application Analyst II has intermediate to advanced knowledge of each appropriate application and serves as a bridge between vendors, end users and team members. The Analyst II conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organizations needs. He/She assists in performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst II is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High school diploma or equivalent required. Bachelors Degree in computer science, mathematics, clinically related field or experience may be considered.

License

As appropriate for the Team the Analyst II will be hired into. Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc.

Certifications

Current certifications in Epic applications. Must maintain Epic certification(s) including the completion of required training to maintain certification.

Experience

A minimum of two (2) years experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings. Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required. Managed with project management or project execution experience on small to medium projects required.

Reports To

Manager Information System Revenue Cycle & Ambulatory or Manager of Clinical Applications

Supervises

None

Physical Demands

Work is moderately sedentary: involves sitting with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard, copier, and 10-key.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours. Work requires participation in a rotating on-call schedule with other members of the Epic team.

Mental Demands

Must have knowledge of applicable operations for which the position requires.

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.

Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently. Work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities.

Special Demands

Must demonstrate a thorough understanding of workflows in order to design and execute software solutions that solve business or clinical problems. Must have intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio).

Out of state travel for education purposes required. Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation.