Application Analyst Senior - Workday/HCM (REMOTE)

Cone Health; Greensboro (NC); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization is seeking a Senior Application Analyst experienced in Workday/HCM. This full-time remote position involves technical support, user needs analysis, and collaboration with various teams to ensure optimum application performance. The ideal candidate will have a Bachelor's degree and extensive experience in healthcare applications.

Qualifications

• 5 years of experience in application support or related field.
• Platform-centric certification if applicable.
• Knowledge of healthcare applications.

Responsibilities

• Provide expert-level support for clinical and business applications.
• Execute test scripts and document results.
• Collaborate with end users to optimize application performance.

Skills

Technical application support

Analysis of user needs

Troubleshooting

Project management

Education

Bachelor's Degree or equivalent experience

Job description

Application Analyst Senior - Workday/HCM (REMOTE)

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Application Analyst Senior - Workday/HCM (REMOTE)

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Overview

The Application Analyst Senior provides expert-level technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization?s needs. Working under minimal supervision, this role analyzes and evaluates user needs, and implements, optimizes, supports, and troubleshoots clinical and/or business applications. The Application Analyst Senior also provides assistance and guidance to lower level team members on unusual or complex situations, issues, and subject matters.

Overview

The Application Analyst Senior provides expert-level technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization?s needs. Working under minimal supervision, this role analyzes and evaluates user needs, and implements, optimizes, supports, and troubleshoots clinical and/or business applications. The Application Analyst Senior also provides assistance and guidance to lower level team members on unusual or complex situations, issues, and subject matters.

Responsibilities

Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization?s clinical and business needs when building and implementing the system.

Performs expert-level consulting and analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions; involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering; understands and translates the business/clinical functionality into system configuration and workflow validations.

Examines, understands, and translates the business/clinical functionality into system configuration and workflow validations.

Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing. Documents test results, design, change control, system problems, and internal procedures according to departmental standards.

Provides technical application support, triage, and troubleshooting for complex applications. Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.

Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of third-party systems.

Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization.

Assists in leading and managing projects and/or project tasks.

Education

Performs other duties as assigned. Qualifications:

Required: Bachelor's Degree or equivalent experience in relevant field

Experience

Required: 5 years

Licensure/Certification/Registry/Listing

Required: If applicable, platform-centric certification required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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