Application Analyst II (Full-Time)

The Iowa Clinic; West Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) program with employer match

Generous PTO accruals

Health, dental and vision insurance

Quarterly volunteer opportunities

Training and development programs

Employee rewards and recognition program

Wellness program with up to $350/year in incentives

Job summary

The Iowa Clinic is looking for a dedicated individual for healthcare application support and optimization in West Des Moines, Iowa. Responsibilities include designing workflows, leading testing, and ensuring HIPAA compliance. Candidates should have 3–5 years of experience, proficiency in SQL, and knowledge of EHR systems. The position offers a range of impressive benefits, including a top-tier 401(k) plan, health insurance, generous PTO, and fun team activities.

Qualifications

• 3–5 years of experience in healthcare application support and optimization.

Responsibilities

• Design and implement advanced configurations and workflows for healthcare applications.
• Lead testing and validation for upgrades, patches, and new implementations.
• Coordinate change management and release planning activities.
• Provide support for go-lives, upgrades, and key operational events.

Skills

Proficiency in SQL

Scripting languages (PowerShell, Python)

Experience with EHR systems (Epic, Cerner)

Knowledge of cloud platforms (Azure/AWS)

Education

High school diploma

Associate or bachelor’s degree in IT or healthcare

Job description

Overview

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

Responsibilities

• Design and implement advanced configurations and workflows for healthcare applications.
• Lead testing and validation for upgrades, patches, and new implementations.
• Coordinate change management and release planning activities.
• Develop and maintain automation scripts for routine tasks and reporting.
• Serve as a subject matter expert for assigned applications, providing advanced guidance on configurations, workflows, and optimization opportunities.
• Ensure compliance with HIPAA, HITRUST, and cybersecurity best practices.
• Collaborate with vendors and internal teams for integration and optimization projects.
• Provide support for go‑lives, upgrades, and other key operational events as required, including after‑hours participation to ensure smooth and reliable system transitions.
• Provide mentorship and training to Analyst I team members.
• Participate in strategic planning for application enhancements and interoperability.
• Generate advanced reports and analytics to support operational and clinical decision-making.
• Provide scheduled on‑call coverage for application‑related incidents.
• Successful delivery of 3+ major application optimization projects annually.
• Reduction of application‑related incidents by ≥25%.
• Documented improvements in automation and efficiency.
• Provide mentorship and demonstrate a positive impact in team development and collaboration.

Knowledge, Skills and Abilities Required

• Proficiency in SQL, scripting languages (PowerShell, Python), and reporting tools.
• Experience with EHR systems (Epic, Cerner) and integration points (APIs, HL7).
• Knowledge of cloud platforms (Azure/AWS) and virtualization technologies.

Education

• High school diploma required; associate or bachelor’s degree in IT or healthcare preferred.

Qualifications

• 3–5 years of experience in healthcare application support and optimization.

Bonus points if…

• ITIL Intermediate, CompTIA Advanced, or EHR certifications preferred.
• ITIL, PMP, CHCIO, or similar certifications preferred.

Benefits

• One of the best 401(k) programs in central Iowa, including employer match and profit sharing
• Employee incentives to share in the Clinic’s success
• Generous PTO accruals
• Health, dental and vision insurance
• Quarterly volunteer opportunities through a variety of local nonprofits
• Training and development programs
• Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night
• Monthly departmental celebrations, jeans days and clinic-wide competitions
• Employee rewards and recognition program
• Health and wellness program with up to $350/year in incentives
• Employee feedback surveys
• All employee meetings, team huddles and transparent communication