Application Analyst II

RWJBarnabas Health; Hamilton (NJ); On-site; USD 91,000 - 129,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental & Vision Insurance

Retirement Plans

Disability Insurance

Tuition Reimbursement

Job summary

RWJBarnabas Health is seeking an Application Analyst II to support design, configuration, testing, and ongoing operation of key clinical applications such as STERIS SPM, STERIS Endo, PillCam, and ProVation at the RWJBarnabas Health Hamilton location. You will collaborate with clinical operations, informatics, and training teams to optimize workflows and manage changes.

The role involves troubleshooting, builds, upgrades, testing, and providing go-live and on-call support while documenting

Qualifications

• Associate's degree with 2+ years of relevant work experience.
• Experience with STERIS SPM, STERIS Endo, PillCam, and ProVation.
• Experience supporting clinical applications, system build, configuration, testing, or related activities.
• Knowledge of clinical system workflows and processes.
• Ability to independently support assigned application work with moderate supervision.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to document system changes, workflows, issues, risks, and resolutions.
• Strong verbal and written communication skills.
• Applicable certification for the assigned application, or ability to obtain.

Responsibilities

• Supporting and maintaining STERIS SPM, STERIS Endo, PillCam, and ProVation applications and related clinical workflows.
• Designing, building, configuring, testing, and supporting assigned clinical applications.
• Troubleshooting application, integration, workflow, and customer issues and recommending solutions.
• Partnering with clinical operations, informatics, and training teams to align system functionality with workflows.
• Supporting application upgrades, enhancements, testing, and system modifications.
• Providing go-live and post-go-live support and on-call application support.
• Managing support tickets with timely updates and detailed resolutions.
• Developing test scripts, future-state workflows, and project documentation.
• Documenting build decisions, workflow changes, and governance processes.
• Sharing knowledge and serving as a resource for Level I analysts.

Education

Associate's degree

Bachelor's degree

Tools

STERIS SPM

STERIS Endo

PillCam

ProVation

Job description

Application Analyst II

Req #: 0000268573

Category: Information Technology and Systems / Clinical Informatics

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT S Clinical Third Party Apps

Pay Range: $91,400.00 - $128,200.00 per year

Location: 1 HAMILTON PLACE, HAMILTON, NJ 08690

Job Title: Application Analyst II

Location: RWJ - Hamilton

Department Name: IT S Clinical Third Party Apps

Req #: 0000268573

Status: Salaried

Shift: Day

Pay Range: $91,472.00 - $129,204.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Application Analyst II supports the design, build, configuration, testing, implementation, and ongoing support of clinical applications across RWJBarnabas Health, with a focus on STERIS SPM, STERIS Endo, PillCam, and ProVation.

Working with moderate supervision, the Application Analyst II partners with clinical operations, Informatics, training teams, and technical stakeholders to maintain application functionality, optimize workflows, troubleshoot issues, and support enhancements, upgrades, and system changes.

As an Application Analyst II, a typical day may include:

• Supporting and maintaining STERIS SPM, STERIS Endo, PillCam, and ProVation applications and related clinical workflows
• Designing, building, configuring, testing, and supporting assigned clinical applications
• Troubleshooting application, integration, workflow, and customer issues and recommending appropriate solutions
• Partnering with clinical Operations, Informatics, training teams, and application peers to align system functionality with clinical workflows
• Supporting application upgrades, enhancements, testing, system modifications, and ongoing maintenance
• Providing go-live, post-go-live, and on-call application support
• Managing application support tickets while providing timely customer updates and detailed resolution documentation
• Developing test scripts, future-state workflows, change readiness materials, and project documentation
• Documenting build decisions, workflow changes, issues, risks, enhancements, and system modifications
• Following established change control, application governance, and issue management processes
• Sharing application knowledge and serving as a resource for Level I analysts

This Role Might Be For You If:

• You have hands-on experience supporting STERIS SPM, STERIS Endo, PillCam, and ProVation
• You understand clinical application workflows and enjoy translating operational needs into technical solutions
• You enjoy troubleshooting clinical application, workflow, and system issues
• You can independently manage moderately complex application support and build assignments
• You are comfortable balancing application support, testing, upgrades, enhancements, and customer needs
• You communicate effectively with clinical users, operational teams, and technical stakeholders

To Be Considered for the Application Analyst II position, you must have:

• Associate's degree with 2+ years of relevant work experience
• Experience with STERIS SPM, STERIS Endo, PillCam, and ProVation
• Experience supporting clinical applications, system build, configuration, testing, or related application activities
• Knowledge of clinical system workflows and processes
• Ability to independently support assigned application work with moderate supervision
• Strong application troubleshooting, analytical, and problem-solving skills
• Ability to document system changes, workflows, issues, risks, and resolutions
• Strong verbal and written communication skills
• Applicable application certification, or ability to obtain certification as required for the assigned application
• Ability to maintain required certification through New Version Training (NVT), as applicable

Preferred Qualifications:

• Bachelor's degree or equivalent relevant work experience
• 3+ years of clinical application, system build, application support, healthcare IT, or related experience
• Healthcare IT experience
• Experience supporting application implementations, upgrades, enhancements, and go-lives
• Experience with application testing, change control, issue management, and governance processes
• Clinical licensure, when applicable

Why You'll Love Working With Us

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer