Application Analyst | Cadence

Gundersen Health System; Town of King (WI); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Benefits package

401k match

Paid Time Off

Job summary

Gundersen Health System seeks an experienced Application Analyst – Cadence to support the Epic Cadence scheduling module and enhance patient flow across ambulatory clinics.

You will collaborate with IT, clinic leadership and operations to optimize templates, provider schedules, and scheduling rules, while ensuring system performance and end-user support. The role includes on-site needs in WI and hybrid remote work options.

Qualifications

• Bachelor's degree or equivalent years of experience.
• 2-4 years of relevant work experience.
• Epic Cadence certification preferred.
• Strong understanding of patient scheduling, provider template management, registration, and access workflows.

Responsibilities

• Support Epic Cadence and optimize scheduling workflows.
• Collaborate with IT, ambulatory operations and clinic leadership.
• Troubleshoot and resolve basic application issues; provide end user support.
• Monitor applications during maintenance, upgrades, and implementations.
• Builds and maintains provider schedules, templates, and scheduling rules.

Skills

Analytical skills

Epic Cadence experience

Scheduling optimization

Stakeholder collaboration

Healthcare IT

Education

Bachelor's degree

Epic Cadence certification

Tools

Epic Cadence

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. We are seeking an experienced Application Analyst – Cadence to support and optimize our Epic Cadence application. This role partners with ambulatory operations, access management, clinic leadership, and technical teams to ensure efficient scheduling workflows, provider template management, and patient access optimization.

The ideal candidate has strong analytical skills, Epic Cadence experience, and a passion for improving scheduling efficiency and the overall patient experience.

Troubleshoots and resolves basic application issues and provides end user support.

Collaborate with IT, operational, and clinical teams to ensure optimal scheduling workflows and system performance.

Monitors applications for issues in connection with maintenance, upgrades, and implementations.

Builds and maintains provider schedules, appointment templates, and scheduling rules within Epic Cadence.

Participate in projects related to system enhancements, workflow optimization, integrations, and new implementations.

Fulltime, 80 hours biweekly (1.0 FTE)

Monday-Friday core business hours typically 7:00am-4:00pm

Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.

Immigration sponsorship (e.g., H-1B) is not available for this position.

Starting salary of $70,000/year and up based on your relevant work experience.

Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

Bachelor's degree in a related field or equivalent years of experience and education.

At least 2-4 years of relevant work experience.

Epic Cadence certification preferred.

Strong understanding of patient scheduling, provider template management, registration, and access workflows.

Experience working with clinic operations, access teams, and operational stakeholders.

Experience working in a healthcare IT environment.

A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

• A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.