Application Analyst

Thornton Tomasetti; United States; Remote; USD 61,000 - 123,000; Full time

Job summary

Abbott Cancer Diagnostics is seeking an Application Analyst to design, configure, upgrade, and improve business systems across assigned platforms. You will serve as a primary support contact for end-users, perform impact analysis, and help drive efficiency in clinical and diagnostic workflows.

The role emphasizes collaboration with leadership and business teams to document processes, train end users, and maintain system documentation while ensuring timely and accurate delivery of changes.

Qualifications

• Bachelor’s degree in related field or GED with 4 years of relevant experience.
• 3+ years of experience developing or configuring technology solutions.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Design, config, upgrade and improve low complexity applications.
• Assess impact of requested changes to applications and platforms.
• Guide workflow design and test system changes.

Skills

Analytical skills

Communication

Microsoft Office

Teamwork

Problem-solving

Education

Bachelor’s degree in related field

High School Diploma or GED + 4 years experience

Tools

Epic Certifications (Cheers, MyChart, Care Everywhere)

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION: Position Overview

At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward.

The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them. The Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements.

Essential Duties

• Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures.
• Estimate and assess impact of requested changes to assigned business system and/or platform.
• Guide workflow design, configure and test system changes, and analyze technical issues.
• Develop new processes and procedures in partnership with leadership and business teams.
• Create and maintain technical documentation.
• Contribute to peer design and code reviews.
• Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them.
• Create and maintain system documentation.
• Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes.
• Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
• Help develop, document, and participate in trainings and work with end users.
• Troubleshoot problems and questions, and provide regular updates on status.
• Provide end-user production support for issues entered into issue tracking systems.
• Review the status of projects and issues with project leadership.
• Demonstrate flexibility with respect to changing end-user business needs.
• Apply strong problem-solving skills.
• Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
• Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• Ability and willingness to learn new software applications, as needed.
• Apply strong analytical skills, business intuition, and organizational ability.
• Apply excellent interpersonal and communication skills with the ability to operate in a cross-functional and complex matrix environment.
• Ability to be adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a computer and phone simultaneously.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between local Exact Sciences locations.
• Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor’s Degree in related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.
• 3+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
• Demonstrated ability to understand industry best practices.
• Strong computer skills to include internet navigation and email usage.
• Proficient in Microsoft Office programs.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience configuring business systems software in a life sciences, health care, or related industry.
• Applicable Epic certifications with preference given to Cheers, MyChart, and Care Everywhere.
• Professional working knowledge in Health Care or Biotechnology.
• Professional working knowledge with agile delivery methodologies.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.

Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

The base pay for this position is $61,300.00 – $122,700.00

JOB FAMILY: IT Services & Solutions Delivery

DIVISION: ONCO Cancer Diagnostics

LOCATION: United States of America : Remote

ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

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